Systems Engineer

Systems Engineer

Join our IT team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Department: IT

Work Location(s):

• Plano, TX (Dallas, TX)
• Arlington, TN

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing:

As a Systems Engineer, you will ensure the stability, integrity, security, and efficient operation of the server, storage, and cloud environment by leveraging best practices, continuous innovation, and new emerging technologies.

• Review daily monitoring logs and reports
• Plan and execute repair on all environment alerts
• Routinely test software for bugs, redundancies, and security issues
• Document system performance statistics and reports
• Meet company define SLA requirements
• Manage all hardware/virtual environments
• Manage hardware inventory
• Maintain overall system health
• Manage key back-end Windows based servers in a VMware/vCenter/Hyper-V environment.
• Manage enterprise storage arrays
• Establish, configure, test, and maintain operating systems, application software and system management tools.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems.
• I.T. Infrastructure support case management
• Maintain security, backup, and redundancy strategies
• Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
• Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Maintain Azure active directory
• Manage O365 hybrid Environment
• Managing SAAS Solutions

Skills needed to be successful in this role:

• Excellent oral and written English communication skills
• Excellent customer service skills
• Excellent multitasking skills, time management and efficiency

Minimum Qualifications:

• Associate's degree or at least 4 years work experience with Microsoft based server technology.
• Proven Technical experience with:
• Active directory
• Microsoft exchange
• Office 365
• Microsoft Azure
• Windows server operating systems
• Group policy
• Powershell
• Ability to travel to other offices as needed (including Data Centers and regional locations).
• Must have reliable transportation to support travel and, where applicable, a valid driver's license in accordance with regional requirements.
• Authorized to work in the United States on a full-time basis.

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.