Regional Account Manager
$69.58k - $86.97kXpress Global Systems (XGSI)
Regional Account Manager Join to apply for the Regional Account Manager role at Xpress Global Systems (XGS) Xpress Global Systems (XGS) provided pay range This range is provided by Xpress Global Systems (XGS). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $69,578.40/yr - $86,973.00/yr About the Role The Regional Account Manager is responsible for developing key client relationships within an assigned group of strategic accounts and implementing business development strategies to maximize our share/position within these accounts. Essential Duties and Responsibilities Maintain sales relationship, identify opportunities for incremental business, initiate and suggest modification to service to meet customer needs, ensure service standards are met, resolve issues, ensure contract changes and rates are accurate. Meet and exceed assigned annual revenue growth goals. Communicate with and coordinate with Operations and other support teams to accomplish the work required to generate business. Maintain activity in Customer Relationship Management (CRM) and develop an actionable sales pipeline for growth. Prepare and present powerful, persuasive sales presentations that effectively demonstrate the value proposition of XGS’ solutions. Promote and leverage the XGS Value Proposition and Commercial Strategy to support profitable growth that meets or exceeds established sales goals. Work effectively with Operations, Customer Support, and other decision makers, to develop and implement successful onboarding and customer alignment. Prepare requests for pricing, proposals and effectuate sales contracts. Professionally establish and maintain current customer and potential customer relationships. Prepare paperwork to activate and maintain contract services. Identify customer problems and provide customer solutions. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Participate in marketing events such as seminars, trade shows, and sales blitz events as required. Prepare and give business reviews and presentations to the Commercial Team and Senior Leadership as needed. Follow up for collection of payment as required. 50% travel (air + car) including overnight stays in certain markets. Other duties as assigned. Prerequisite Knowledge, Skills, and Education Minimum of 5-7 years commercial experience, preferably with a logistics, distribution, and/or operations background & strong understanding of Supply Chain Solutions. Floor Covering/ Home Improvement product experience is a plus. Demonstrated understanding and application of complex sales techniques and track record creating, negotiating, and closing large scale deals. Proven ability to develop long term strategic relationships with C-Level decisionmakers. CRM experience; preferably with HubSpot. Physical and Mental Requirements Goal Oriented – Has written business goals, a strategic plan, identifies compelling goals and is committed to them, knows what must be done and why, has an action plan and follows it, identifies possible obstacles and plans to deal with them, has checkpoints and frequent debriefs, and continuously monitors performance in sales wins. Self-Directed – Is passionate about learning and growing. Takes responsibility for own success, doesn’t externalize, accepts challenges, does not take “no” as failure, but as an opportunity to succeed. Strong Communications Skills – Creates and sustains ongoing forums that encourage two-way communication opportunities; demonstrates and promotes positive prospect, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve transparency and collaboration. Presentation Skills – Strong group presentation skills including PowerPoint and written proposals. Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information. Character – Demonstrates unquestionable integrity in every aspect of work and dealing with others; consistently models desired behaviors and values established by the company; respects diversity of perspective in discussions and demonstrates an inclusive style; demonstrates concerns for job safety for self and others. Sales Acumen – Has proven sales experience with high profile targets within various markets. Understands fully and is comfortable discussing/analyzing the market economics and competitive landscape; asks thoughtful questions, displays effective listening, demonstrates product value; is tenacious, maintains continuous contact with prospects and clients to establish need(s); demonstrates effectiveness in linking product features/benefits to prospect or client needs. Collaboration – Effectively builds and maintains partnerships with clients, prospects, and internal stakeholders at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately. Communicates and shares information with candor that builds trust and enhances relationships. Administrative Management – Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts, maintains accurate and complete prospect and client database. Environment Most work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in all areas as required. Although the work usually is not considered inherently dangerous, it must be careful while performing onsite services. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales, Management, and Customer Service Industries Truck Transportation and Freight and Package Transportation Benefits Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave #J-18808-Ljbffr
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