Citation Processing Team Member

Job Description

Job Description

Sitestream, a Polaris Software Group company in Beverly, MA, is seeking detail-oriented and motivated team members to support our traffic safety programs by reviewing and processing traffic violations with accuracy and care. As part of a fast-growing, mission-driven company, you will help ensure that our partner communities receive high-quality, reliable program outcomes. A strong work ethic, consistency, and the ability to stay focused in a fast-paced environment are essential for this role.

This role is based on site in our office in Beverly and is for between 20-30 hours per week - flexible over 4/5 days.

This role will be working on a shift basis of 8am-1pm and 1-6pm Monday through Friday.

Requirements

Processing Daily Citation Queues:

Review traffic violations using custom software and established program rules to determine whether an infraction is valid.

Ensuring Accuracy & Quality:

Carefully apply program guidelines, double-check details, and uphold accuracy standards to support law enforcement partners.

Maintaining Organized Records:

Update system data, track reviewed citations, and ensure all documentation is complete and correct.

Supporting Operational Efficiency:

Help maintain smooth workflows, communicate any issues, and contribute to team processes that support high-quality programs.

Following Company Protocols:

Adhere to program requirements, company policies, and confidentiality standards at all times.

Skills, Qualities and Must-Haves:

Attention to Detail:

Strong ability to focus, review information carefully, and catch inconsistencies.

Technical Proficiency:

Comfort using computer systems, software tools, and learning new programs quickly.

Problem-Solving Skills:

Ability to interpret program rules, resolve uncertainties, and make sound judgment calls.

Reliability:

Consistently meets deadlines, follows schedules, and can be counted on for steady productivity.

Adaptability:

Comfortable working in a dynamic, growing company and adjusting to evolving processes.

Team Player:

Collaborates well with colleagues, communicates clearly, and contributes to a supportive team environment.

Background Check:

Must be able to pass a comprehensive background check, including fingerprinting.

Benefits

• $20 ph
• Vision insurance
• EAP
• Community Day (pro-rated)
• Moment in Time Day (pro-rated)
• Federal Paid Holidays ( pro-rated)

Sitestream, a Polaris Software company based in Beverly, is an industry leader in automated traffic safety. The company’s mission is to elevate road safety for drivers and pedestrians in small to medium-sized cities across the United States. By working closely with communities and employing the latest and most effective safety strategies, Sitestream is equipped for the most complex traffic challenges.

Equal Opportunities

Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic.

Please note that we can currently only consider candidates with an existing right to work in the US.