Bartender

Bartender

On the Go has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America's busiest airports, we're fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.

How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We're committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.

Bartenders play a critical role in creating memorable guest experiences and driving the energy of our concepts. They are responsible for delivering exceptional hospitality, ensuring guest satisfaction, and executing the OTG steps of service to the highest standards.

In a fast-paced airport environment, bartenders do more than mix drinks—they set up the tone, build connections, manage high-volume service with precision, and represent the OTG brand with every interaction.

In This Role, You Will:

• Deliver warm, memorable hospitality with every interaction—because great service is our signature. Following OTG steps of service, standard operating procedures.
• Guide guests through our menu with enthusiasm. Highlight items, make thoughtful suggestions, and support guests with dietary needs or allergies.
• Anticipate guest needs before they have to ask (your Bartender superpowers will come in handy).
• Work closely with your team to keep the dining floor running smoothly; communication is everything.
• Handle orders, payments, special requests with accuracy and a positive attitude. Adhere to OTG cash handling and register policies.
• Create an atmosphere where guests feel welcomed, cared for, and excited to come back.
• Stay calm when things get busy—it is a high-volume atmosphere, and you'll learn to love the rhythm of it.
• Prepare drinks following OTG recipes and ensure they are delivered in a timely manner.
• Support with moving and installing kegs of beer, CO2 tanks, and soda guns.
• Communicate with Chefs and Managers to ensure food is delivered to guests in a timely manner.
• Adhere to all safety and sanitation regulations. Ensure the bar areas are clean.
• Participate in training sessions and team meetings as required.
• Inform leadership team of low inventory and equipment issues.
• Notify the Manager on Duty (MOD) of guest feedback or concerns, report signs of intoxication to the MOD.
• Complete additional tasks requested by the OTG leadership team.

Qualifications/Criteria:

• A genuine passion for hospitality and delivering great guest experiences.
• 1-2 years of prior Bartending experience + ability to prepare cocktails and perform full bartending duties.
• Great grasp of restaurant and beverage steps of service. Familiarity with basic beer, liquor, and wine, because helping guests discover their new favorite drink should be part of the fun.
• Ability to stay organized and calm in a fast-paced environment (bonus points if you find a little fun in the rush).
• Fluent + fully conversational in English. Must become TIPS certified within 90 days of employment + obtain ServeSafe Certification or equivalent within 30 days of employment.
• You'll be lifting up to 35 lbs. and staying active throughout your shift. You'll be on your feet, moving, bending, kneeling, and crouching to keep the operation running smoothly.
• Open availability is a must. Schedules may vary; early mornings, nights, weekends, holidays, and even those wild-weather days when our guests need us most.
• Must meet local age requirements for serving alcohol where applicable.
• Authorized to work in the United States.
• Equal Opportunity Employer
• We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.