Night Auditor

Night Auditor

Welcome to Leisure Hotels and Resorts! Our employees build relationships based on respect, hard work, and having fun. We strive to do our best every day. Grit, grace, and growth. That's what we're all about! Get ready to become a member of the best team in the hospitality business! We are glad that you're here.

Position: Night Auditor

Description:

1. Enters workplace at scheduled time in uniform and ready to begin work. Properly clocks in.

2. Ensures prescribed amount of cash is on hand by counting and recording count.

3. Ensure that pool and other doors have been locked according to company policy, if they have not been, do so.

4. Ensure telephone service meets company standards. Telephone answered within three rings, using proper script. Transfer calls properly, perform wake up calls, take messages politely and never give out a room number.

5. Properly check in and out guest.

6. Properly handle reservations.

7. Ensure property management computer procedures are correctly implemented.

8. Properly answer guest questions for directions or other needs.

9. Assist with cleanliness of lobby.

10. Assist in guest satisfaction.

11. Runs night audit daily entering data appropriately into Encompass.

12. Processing of credit cards nightly.

13. Ensure that all wake up calls are set in phone.

14. Check and approve all stay-online charges.

15. Ensures that doors are unlocked at appropriate time.

16. Perform any other duties as requested by supervisor(s).

Exempt/Non-Exempt: Non-Exempt

Full-Time/Part-Time: Full-Time

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.