Front Desk Coordinator

Front Desk Coordinator

Paul Mitchell The School Jacksonville is seeking a qualified Front Desk Receptionist to join our family! Our uniquely excellent learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, but we also make time for personal and communal growth through opportunities such as charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events, and much more.

The Service Desk Coordinator is a professional with sales and service experience, as well as basic guest service communication skills. They must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth flow of guest service in the clinic classroom.

What We Are Looking For in a Front Desk Receptionist

The ideal candidate will have prior experience in sales and guest service. He or she must be self-motivated to set, meet, and exceed goals, and to inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and sales of beauty products.

Front Desk Receptionist/Competencies Required:

• Experience in guest service
• Excellent organization, coaching, and communication skills
• Skills in supervision, teamwork, documentation, and return on investment
• Solid work history with verifiable references
• Passion for the beauty industry
• Honesty and professionalism
• Previous cash management and balancing cash drawers
• Inventory control and product sales experience
• Experience in handling multi-line phone systems
• Must be able to work Tuesday- Thursday, 4:30 pm-10:00 PM, and every other Friday and Saturday, 9:00 am -5:00 pm

Paul Mitchell The School Jacksonville is an equal opportunity employer.