Senior Applied AI Engineer

About the Role

We're hiring a Senior Software Engineer - ML to join our Applied AI team at Supio. You'll work at the intersection of software engineering and AI-building, fine-tuning, and scaling ML systems that transform thousands of complex documents into structured, actionable data. This role is deeply hands-on: writing production-quality code, designing scalable pipelines, and shipping features that reach 100K+ users.

If you're a builder who thrives on solving ambiguous, data-heavy problems using ML and large language models-and you love seeing your work operating in production at scale-this is for you.

Note: this role is an Applied AI engineer who can actually code at a senior software level, with strong applied ML/LLM experience but not research-heavy or academic.

What You'll Do

• Design and implement ML-powered systems that process large-scale document data (legal, medical, billing, etc.) from raw PDFs to structured insights.
• Fine-tune LLMs and build retrieval-augmented generation (RAG) and agentic systems for real-world use cases.
• Own code from prototype to production-writing performant, maintainable Python code and integrating ML services into Supio's core platform.
• Develop and optimize end-to-end evaluation frameworks to measure accuracy, latency, and reliability.
• Collaborate with product, design, and backend teams to bring AI features to life for real user problems.
• Work across the stack when needed: backend APIs, model serving, cloud infrastructure, and system monitoring.
• Partner directly with David Brinda (Hiring Manager) and technical leadership to shape Supio's ML roadmap.

What We're Looking For

• Strong coding skills: You build production systems, not just research prototypes. Python expertise is required; experience with TypeScript or Go is a plus.
• Hands-on ML experience: You've fine-tuned models, shipped them into production, and maintained them at scale (100K+ MAU).
• Applied AI mindset: Comfortable with RAG systems, prompt engineering, agents, and data preprocessing/postprocessing for NLP tasks.
• Probabilistic thinking: You reason in uncertainty, understand performance tradeoffs, and are comfortable balancing precision and recall rather than fixed rules.
• Experience with cloud platforms (AWS, GCP, or Azure) and containerized environments for deployment.
• Clear communicator who can explain design decisions and model behavior to teammates and leaders.

Nice to Have

• Experience in full-stack or backend engineering roles before moving into ML.
• Background in fintech, health tech, or document-heavy domains.
• Familiarity with scaling systems that process large, unstructured data (thousands of-page PDFs, mixed media, etc.).
• Grit, adaptability, and curiosity-competitive gamers or analytical thinkers who enjoy complex strategy problems tend to thrive here.

What You'll Work On in the First 6 Months

• Building ML pipelines for classification, clustering, and semantic matching.
• Deploying and monitoring fine-tuned LLMs for document summarization and case analysis.
• Implementing Supio's homegrown RAG framework across major client streams.
• Delivering measurable impact by increasing model reliability and reducing processing time.

Compensation

As an early-stage startup, we offer a competitive compensation package that includes base salary, meaningful equity, and benefits . Equity grants are designed to ensure employees share in the long-term success and upside of the company.

Base Salary by Location

• Seattle, WA: $190,000 - $255,000 annually
• San Francisco, CA: $190,000 - $255,000 annually

Actual compensation may vary outside of these ranges based on a number of factors, including a candidate's qualifications, skills, competencies, experience, and geographic location.

Compensation & Benefits

• Competitive Salary + Meaningful Equity
• 401(k)
• Health, Dental, Vision, and Life Insurance
• Flexible Time Off + Holidays
• High-autonomy work environment, every Tuesday is a Remote Work Day
• DoorDash subsidies for breakfast and dinner; Daily lunch options
• Boba Wednesdays
• Monthly commuter subsidies and pre-tax parking contribution
• Team gatherings and offsites

E-Verify Participation Notice

Supio participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.

Equal Employment Opportunity (EEO) Statement

Supio is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.