Phlebotomist II

Phlebotomist II (Patient Services Representative II)Job Type: Contract (03 Months) Location: Jackson, TN (Onsite) Schedule: Monday – Thursday: 8:00 AM – 5:00 PM CST | Friday: 8:00 AM – 1:00 PM CST Hours: 40 Hours/Week Travel: Candidate must be able to travel to the sister site in Union City, TN every Thursday.Job SummaryWe are seeking an experienced Phlebotomist II (Patient Services Representative II) to join our team in Jackson, TN. The ideal candidate will provide exceptional patient care while performing high-quality blood specimen collection and processing in accordance with established procedures. This role requires strong phlebotomy skills, excellent customer service, and the ability to work independently in a fast-paced healthcare environment.Key ResponsibilitiesPerform venipuncture, capillary collections, and specimen collection using established procedures.Collect blood specimens from pediatric, adult, and geriatric patients.Prepare, label, process, and package specimens for laboratory testing.Verify patient identity and demographic information before specimen collection.Obtain patient initials/signatures after venipuncture to verify specimen labeling accuracy.Maintain specimen integrity and ensure compliance with quality standards.Complete required documentation accurately and timely.Follow all safety, infection control, and confidentiality policies.Maintain a clean, safe, and professional work environment.Deliver outstanding customer service while creating a positive patient experience.Support multiple Patient Service Center (PSC) and physician office locations as needed.Travel to the Union City sister site every Thursday.Perform additional duties as assigned by the supervisor.Required QualificationsHigh School Diploma or GED required.1–3 years of phlebotomy experience required.Experience with pediatric, geriatric, and capillary blood collections.Strong specimen processing and labeling experience.Excellent patient interaction and customer service skills.Ability to work independently with minimal supervision.Strong attention to detail and organizational skills.Basic computer and keyboard/data entry proficiency.Reliable transportation required.Ability to travel between assigned locations.Flexible to work overtime, weekends, holidays, or additional hours as business needs require.Preferred QualificationsMedical Assistant or Paramedic training.Phlebotomy certification (required only where mandated by state regulations).Minimum of 2 years of Patient Service Center (PSC) experience.Previous customer service experience in a healthcare, retail, or service environment.Work EnvironmentFast-paced outpatient laboratory and patient service environment.Frequent standing, walking, and repetitive hand movements.Ability to handle multiple priorities while maintaining accuracy and professionalism.Must adhere to all company policies, safety standards, and dress code requirements.