Collateral Specialist (Full Time) - Victoria Navarro

Collateral Protection Specialist

Responsible for ensuring the protection of all collateral which includes, accurate and timely recording of collateral documents, safekeeping of original documents, and release of collateral upon payoff of loan, all within required regulations and guidelines.

Essential Functions And Basic Duties

1. Organize, file, maintain and track all Consumer and Commercial collateral documentation
2. Review system collateral records and loan documents for accuracy and completion
3. Timely processes collateral documentation to ensure the bank obtains priority lien position
4. Reviews documents for accuracy prior to recording of lien
5. Ensures the safekeeping of original loan and collateral documents in fireproof file cabinets
6. Processes Letters of Guarantee for insurance companies and Dealer Draft requests
7. Processes Lien releases and Mails Paid in full (PIF) letters and loan documentation to customers
8. Processes internal and external customer's telephone, mail, e-mail, and requests regarding the existing Real Estate, Commercial and Consumer Loans
9. Responsible for following up on outstanding collateral exceptions and reaching out to the lending staff for assistance on documents that are needed to secure our collateral
10. File and maintain all incoming titles and white slips and other collateral documentation
11. Follows all compliance policies and procedures
12. Performs other duties as assigned, tasks and special projects as required, assigned, or directed.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

Supervisory Responsibilities:

This role does not have supervisory duties.

Qualifications

Education/Certification:

High School Diploma or GED. Consumer and Business loan servicing and/or collateral handling preferred.

Required Knowledge:

Spreadsheet software and Word processing software.

General filing systems.

Knowledge of applicable bank mainframe systems.

Skills/Abilities:

Good attention to detail.

Good multi-tasking skills.

Good interpersonal, oral, and written communication skills.

Good PC skills (Microsoft Office, Excel, Word, and Outlook).

Tact in dealing with customers and associates.

Light typing, moderate to heavy computer input.

Very organized

Physical Activities And Requirements Of This Position

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

Working Conditions: None: No hazardous or significantly unpleasant conditions (such as in a typical office).

Mental Activities And Requirements Of This Position

Reasoning Ability

Ability to read and comprehend simple instructions, short correspondence, and memos.

Language Ability:

Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Ability to deal with problems involving a few concrete variables in standardized situations.

Must possess the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Monday - Friday: 8:00 AM - 5:00 PM (40 hours).