Quality Assurance Manager

Our Client is a well-established manufacturing organization with a long-standing reputation for delivering high-quality print and packaging solutions. Supported by a network of advanced production facilities and a strong commitment to innovation and sustainability, the company provides comprehensive, end-to-end capabilities for its customers. Their culture emphasizes accountability, collaboration, and a strong customer focus, with a passion for helping clients elevate their brands through thoughtful solutions. Position Overview Our Client is seeking a proactive and experienced Quality Assurance & Safety Manager to lead site-level quality systems, regulatory compliance, and safety programs within a fast-paced manufacturing operation. This individual will play a key role in driving continuous improvement, ensuring adherence to industry standards, and fostering a strong culture centered on quality and workplace safety. Key Responsibilities Oversee and maintain the company's Quality Management System (ISO 9001) along with cGMP and related compliance programs Lead customer complaint processes, including investigation, resolution, and communication follow-up Monitor performance metrics related to quality and implement corrective/preventive action initiatives Facilitate internal and external audits, including customer, regulatory, and third-party assessments Ensure compliance with applicable standards such as ISO, AIB, FSC, and other industry requirements Develop and manage SOPs, work instructions, and document control systems Lead continuous improvement initiatives across quality, safety, and operational processes Direct and develop Quality Assurance personnel through coaching, training, and performance management Manage and enhance site safety programs, including inspections, incident prevention, and equipment oversight Coordinate and deliver training related to quality standards, safety practices, and compliance requirements Partner with cross-functional teams (operations, production, leadership) to drive efficiencies and improve overall performance Qualifications Required: 5-7+ years of experience in quality and/or EHS leadership within a manufacturing environment Strong background in: ISO quality systems cGMP standardsi OSHA and workplace safety regulations Root cause analysis and corrective action processes Experience managing audits, compliance programs, and customer-driven quality initiatives Proven ability to lead, mentor, and develop teams Excellent communication, organizational, and problem-solving skills Proficiency with Microsoft Office and ERP systems Preferred: Bachelor's degree or equivalent experience Industry experience in printing, packaging, folding cartons, or converting Familiarity with printing and finishing processes Demonstrated success implementing process improvements and driving operational gains Why Join Our Client? Stable, growth-oriented manufacturing organization Opportunity to shape and influence quality and safety culture at the plant level Collaborative and team-focused leadership environment Competitive compensation and benefits Clear path for career advancement Apply If you're a hands-on leader who thrives in a manufacturing setting and is passionate about quality systems, compliance, and continuous improvement, this is an excellent opportunity to make a meaningful impact. #J-18808-Ljbffr