Product Specialist

Job Description
Overview

We are seeking a candidate with hands-on Axway SecureTransport (ST) engineering experience with designing, building, and supporting Advanced Routing (AR) for managed file transfers (MFT). The ideal candidate is proficient with an Axway ST 5.5-2026x platform running on Red Hat Enterprise Linux (RHEL), ST MFT automation, enterprise security practices, and can operate in a highly regulated, mission-critical environment.

Total years of relevant Experience

-5+ years administering Axway SecureTransport in production

-5+ years Linux/RHEL system administration

-3+ years designing/supporting Advanced Routing (policies, routes, partners, transfer sites, subscriptions, schedules)

-3+ years Tier-3 operational troubleshooting across ST protocols and routing decisions

-3+ years enterprise security (SSH/PKI/PGP, TLS, certificates)

Preferred Education

Bachelor's degree in Computer Science, Engineering, or equivalent technical study; relevant certifications (Linux/Security/Axway) a plus.

Role description

Remote

-8-10 hours per day

-M-F, JFS core hours: 7:00 a.m.-6:00 p.m. ET (any 8-10 hours within those times)

-Subject to on-call rotation for mission-critical transfers

Knowledge
•Axway SecureTransport architecture, deployment, and administration on RHEL
•SecureTransport Advanced Routing concepts: route design, policy configuration, subscriptions, partner setup, rule evaluation, and SLA enforcement
•Secure transport protocols: SFTP/SSH, FTPS and message security (PGP/GPG)
•Enterprise networking fundamentals relevant to ST operations (load balancers, firewalls, NAT, DNS, IP subnets, routing)
•Identity & access management and role-based access control for ST users and partners
•Observability and monitoring tools (e.g., Splunk, Dynatrace) and log analysis techniques for MFT platforms
•Certificate lifecycle management (CSRs, issuance, renewal, pinning) and trust store/key store administration
•Security hardening aligned to enterprise/CIS/NIST guidance and audit requirements

Skills
•Design and implement Advanced Routing flows that enforce partner-specific policies and SLAs
•Tier-3 troubleshooting across OS, network, and ST application layers; drive root-cause analysis and remediation
•Develop lightweight scripts to support operations (log parsing, certificate validation, routing checks)
•Create and maintain partner/configuration objects (users, roles, routes, policies, certificates, keys)
•Produce clear technical documentation, SOPs, and runbooks for ST operations
•Communicate effectively with technical and non-technical stakeholders; prioritize workload and meet deadlines

Abilities

SecureTransport - Advanced Routing
•Model and configure Advanced Routing decisions for complex partner ecosystems, including conditional logic and error-handling behaviors
•Validate routing integrity, perform test transfers, and document routing controls and escalations
•Manage certificate/key rotation schedules and ensure alignment with enterprise policies

Technical Advisor
•Collaborate with application, security, and network teams to ensure secure, compliant data flows
•Advise stakeholders on routing impacts, partner onboarding standards, and security considerations
•Champion operational best practices for monitoring, alerting, and incident response within ST

Operational Quality
•Implement and tune monitoring/alerting for routing flows, partner failures, certificate expirations, and transfer health
•Author and maintain SOPs, runbooks, and knowledge articles for common operational scenarios
•Support audit/compliance activities and vulnerability remediation related to ST routing and partner configurations

Requirements

Skill

Required / Desired

Amount

of Experience

- 5+ years administering Axway SecureTransport in production
Required
5
Years

- 5+ years Linux/RHEL system administration
Required
5
Years

- 3+ years designing/supporting Advanced Routing (policies, routes, partners, transfer sites, subscriptions, schedules)
Required
3
Years

- 3+ years Tier-3 operational troubleshooting across ST protocols and routing decisions
Required
3
Years

- 3+ years enterprise security (SSH/PKI/PGP, TLS, certificates)
Required
3
Years

relevant certifications (Linux/Security/Axway) a plus.
Highly desired