Technical Solutions Engineer
$100k - $115kKeenfinity
Company Description The Radionix name holds a special place in the hearts of our associates, dealers, distributors, and customers alike. The new Radionix vision — Mission control for your security — encapsulates our focus on empowering users with an intrusion system that seamlessly integrates every layer of security, from our intrusion system products to our G Series panels to our reimagined Remote Security Manger app. Fairport, NY is the headquarters for the Radionix sales & marketing organization in the United States and serves as the primary site for research and development, engineering, quality, and product management for intrusion detection systems, including state-of-the-art sensors, control panels, software, communications and more. Lead technical presales and solution design for customers, conduct site assessments, feasibility studies, and pilot programs Provide detailed Bill of Materials, including all necessary parts, with MSRP pricing. Sales will manage all pricing and discounting for projects Design integrated security solutions tailored to customer and operational requirements Conduct training workshops, webinars, and technical seminars for sales teams and partners on product capabilities and market trends Prepare technical proposals, ROI analyses, and implementation roadmaps; Serve as subject matter expert for Radionix products and solutions in all vertical applications relevant to the market Assist sales teams to identify and qualify high-value opportunities in all vertical applications relevant to the market translate customer pain points into scalable, profitable solution recommendations Champion emerging technologies (AI/ML, edge computing, cloud integration) and their application to security challenges Provide technical overview training, supplemental product and solution training Provide support of the sales team and customers technically including post-sales technical solution nuances, challenges, and escalations Support, teach, provide technical information to the Architect, Engineer, and Consultant community Bachelor's Degree in technical or related field (e.g., Computer Science, Engineering) preferred.
- High School Diploma required.
- 3-5 years of field application experience, while working with customers, preferably from the manufacturer side or in the security market overall.
- Good working knowledge system design and installation (industry affiliation and certification plus)
- Customer-focused mindset with the ability to build strong relationships.
- Willingness to travel within allocated geographic region (50-70% of the time).
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