Customer Service Representative
Wheelchairs of San Mateo
Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Schedule appointments
- Patient file processing
- Post insurance payments
- Communicate effectively with team
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Scheduling experience
- Apple Computer experience
- Organizational Skills
Sales and service of Custom Power and Manual Wheelchairs.
Custom Vehicles Adaptations for disabled Drivers.
Company Description
Sales and service of Custom Power and Manual Wheelchairs.\r\nCustom Vehicles Adaptations for disabled Drivers.
Vacancy posted 10 days ago
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