Customer Service Specialist
Wealth Recruitment, LLC
Autonomous Shuttle Attendant
We are seeking a professional, customer-focused Autonomous Shuttle Attendant to support daily operations for an on-demand autonomous ride-hailing service. In this role, you will serve as a key point of contact for riders by ensuring safe, efficient, and welcoming transportation experiences.
The ideal candidate is calm under pressure, highly communicative, safety-oriented, and experienced in customer-facing environments. This position requires strong interpersonal skills, attention to detail, and the ability to manage service disruptions with professionalism and empathy.
Key Responsibilities
- Uphold a safety-first, inclusive, and open-communication culture
- Greet passengers and provide a warm, welcoming rider experience
- Authenticate riders using badge scanning systems
- Coordinate and hail autonomous vehicles between locations
- Communicate with cross-functional operations teams through Slack and vehicle communication channels
- Perform light crowd control and assist with rider flow management
- Provide timely service updates and disruption communications
- Assist passengers during service interruptions or emergency situations
- Follow operational protocols and procedures accurately
Vacancy posted 4 days ago
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