Quality Assurance Analyst

Business Line Quality Assurance AnalystU.S. Bank is seeking a highly effective and detail-oriented Business Line Quality Assurance (BLQA) Analyst to support the organization's risk management and control environment through the independent assessment of key business processes and controls. This role partners closely with business line leaders, Risk Management, Audit, and other stakeholders to evaluate control design and operating effectiveness, identify opportunities for process improvement, and promote adherence to regulatory and policy requirements. The successful candidate will leverage strong analytical skills, critical thinking, and effective communication to drive high-quality testing results and support a culture of continuous improvement. Success in this role will be measured through timely and accurate execution of testing activities, identification and escalation of control concerns, proactive risk mitigation efforts, and collaborative partnerships that strengthen the overall control environment.Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to support and maintain an effective risk management framework. Executes quality assurance reviews and control testing to assess control design and operating effectiveness, validate compliance with policies, procedures, and regulatory requirements, and evaluate the adequacy of supporting documentation and evidence. Identifies control gaps, process weaknesses, and opportunities for improvement, and communicates findings and recommendations to appropriate stakeholders. Identifies, responds to, and escalates risks as appropriate while supporting issue management and remediation validation activities. Leverages data analysis and technology-enabled solutions, including AI tools such as Microsoft Copilot, to enhance testing efficiency, documentation quality, and risk insights. Serves as an independent challenge function and a liaison between the Line of Business and Lines of Defense to promote a strong control environment and effective risk management practices.Basic QualificationsTypically more than three years of applicable experience.Bachelor's degree, or equivalent work experience.Preferred Skills/ExperienceIntermediate knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.Intermediate understanding of the business line's operations, products/services, systems, and associated risks/controlsThorough knowledge of Risk/Compliance/Audit competencies.Strong analytical, process facilitation and project management skills.Effective presentation, interpersonal, written and verbal communication skills.Proficient computer navigation skills using a variety of software packages including Microsoft Office applications and word processing, spreadsheets, databases, and presentations, and AI-enabled tools such as Microsoft Copilot, with a general understanding of research, and workflow automation use cases.Applicable professional certifications.Location ExpectationsThis role requires working onsite from a U.S. Bank location three or more days per week.Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00