Dining Room Manager

The Dining Room Manager will ensure efficient Front of House operation and maintain high production, productivity, quality, and customer service standards. The role involves supervising and coordinating dining room personnel to provide timely and courteous service to residents and guests. Qualifications Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and speak effectively before groups of customers or employees. Ability to apply good judgment in understanding and carry out instructions furnished in written, oral, or diagram form, and to deal with problems involving several concrete variables in standardized situations. Maintains a high energy level and is a self‑motivator. Carries incredibly high standards in their work. Responsibilities Staffing responsibilities including interviewing, hiring, training, coaching, and scheduling. Schedule dining reservations and arrange parties or special services for diners. Greets guests, escorts them to tables, and provides menus. Handle and resolve all complaints to ensure a great dining experience for residents and guests. Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons. Inspect dining room serving stations for neatness and cleanliness. Inventory table linens and other dining room supplies for tables and serving stations. Work toward continual improvement of the overall organization. Equal Opportunity Employer #J-18808-Ljbffr