Toyota Parts Counter Specialist

Job Description

Job Description

Toyota Parts Counter Associate

About Our Dealership:
Join a fast-growing team dedicated to delivering the reliability and quality that Toyota is known for worldwide. We pride ourselves on a supportive work environment, continuous professional growth, and delivering exceptional service to both our retail guests and internal technician teams.

Salary: $46,000.00-$75,000.00

Job Summary:
We are seeking a knowledgeable, customer-focused Parts Counter Person to join our Toyota dealership. In this role, you will be the go-to expert for identifying, locating, and ordering genuine Toyota parts. You will assist retail customers at the counter, handle phone inquiries, and collaborate closely with our service department technicians to ensure a smooth, efficient workflow.

Core Responsibilities:

• Assist retail and wholesale customers in choosing the correct parts and accessories.
• Fulfill parts requests promptly for internal shop technicians to minimize vehicle downtime.
• Utilize electronic parts catalogs (EPC) and dealership management systems (CDK) to look up components accurately.
• Handle incoming parts phone inquiries, provide price quotes, and process special orders.
• Receive, unpack, and inspect incoming inventory shipments to verify accuracy.
• Maintain a clean, organized, and safely structured workspace.
• Monitor inventory levels and assist with regular cycle counts to minimize discrepancies. 

What We Are Looking For:

• Experience: Minimum of 1–2 years of experience in an automotive parts role (Toyota or lexus experience is highly preferred).
• Technical Skills: Proficiency with electronic parts catalogs and computerized inventory tracking systems.
• Customer Focus: Strong communication skills with a friendly, helpful attitude for face-to-face and phone interactions.
• Detail-Oriented: Ability to accurately match complex part numbers and maintain precise inventory records.
• Physical Ability: Capability to stand for extended periods and comfortably lift up to 50 lbs.
• Education: High School Diploma or equivalent; a valid driver’s license with a clean driving record is required.

What We Offer:

• Competitive hourly wages plus performance-based bonus incentives.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off (PTO) and Paid Sick and Safe Time (PSST) Paid Holidays.
• Ongoing Toyota factory training and professional certification opportunities.
• Employee discounts on parts, and service.
  

Honda and Toyota of Seattle is an equal opportunity employer.