Senior Product Designer

AboutRethinkFirst AboutRethinkFirst RethinkFirst builds technology that helps people thrive across behavioral health, education, caregiving, workplace wellbeing, and human services. Through RethinkBH, RethinkCare, and RethinkEd, we support a wide range of users, including clinicians, educators, caregivers, employers, administrators, families, and learners. Our products solve meaningful, complex, human-centered problems. We believe great design can bring clarity to complexity, help users feel confident in moments that matter, and support better outcomes across care, education, and wellbeing. About the Role We’re looking for a Senior Product Designer to help design high-quality product experiences across RethinkFirst’s product ecosystem. This is primarily a hands-on feature design role. You’ll lead design for product features and workflows across RethinkBH, RethinkCare, and RethinkEd, helping teams turn ambiguous, complex problems into clear, useful, and polished experiences. Some projects may be focused within one product area, while others may span shared workflows, patterns, or opportunities across business lines. We’re also actively investing in AI-assisted design and prototyping workflows. We’ve been using AI tools to quickly create effective prototypes, explore product ideas, clarify interactions, and make concepts easier for cross-functional teams to understand — and it has already been paying off. We’re looking for someone who is excited to build on that momentum and help us use AI thoughtfully to learn faster, build faster, and make better product decisions. You do not need to be an engineer, but you should be comfortable experimenting with AI tools, code-adjacent prototyping workflows, and emerging design technologies that help bring ideas to life more quickly and clearly. You’ll also contribute to our design system, but design system work supports the primary goal: shipping thoughtful, effective product experiences that make our products easier, clearer, and more valuable for the people who use them. This role is ideal for someone who has strong product design craft, advanced Figma skills, excellent communication instincts, and a builder mentality. You should be energized by ambiguity, comfortable with changing priorities, and able to help cross-functional teams move from uncertainty to clarity. What You’ll Do Lead end-to-end product design for features and workflows across RethinkBH, RethinkCare, and RethinkEd. Translate complex user, business, and technical problems into intuitive, scalable product experiences. Partner closely with product managers, engineers, designers, subject matter experts, and business stakeholders from discovery through delivery. Create user flows, journey maps, wireframes, prototypes, high-fidelity designs, and clear design specifications. Use advanced Figma skills to create polished design work, build scalable components, prototype interactions, and support efficient collaboration. Use AI-assisted tools to build effective prototypes that help teams test ideas, communicate product behavior, explore interaction models, and move from concept to clarity faster. Experiment with AI-generated or AI-assisted prototypes to validate workflows, demonstrate product concepts, and support better conversations with product, engineering, and stakeholders. Use AI tools to accelerate ideation, prototyping, research synthesis, documentation, critique, and iteration. Explore code-based or code-adjacent prototyping when useful to communicate interaction details, motion, responsiveness, or product behavior. This is not an engineering role, and an engineering background is not required. Share work early and often, invite feedback, and iterate quickly. Help teams navigate ambiguity, conflicting priorities, unclear requirements, and tough tradeoffs. Build consensus by clearly framing problems, options, risks, and recommendations. Present design work and prototypes with confidence and clarity to cross-functional partners, stakeholders, and leadership. Use research, customer feedback, usability testing, and product data to inform design decisions. Contribute to our design system by creating reusable patterns, improving consistency, and helping ensure feature work scales across products. Build strong relationships across product, engineering, customer-facing teams, and business leadership. Bring energy, positivity, curiosity, and a can-do mindset to complex product challenges. What We’re Looking For 5+ years of product design, UX/UI design, or related digital product experience. A strong portfolio showing end-to-end product design, thoughtful problem solving, polished execution, and product impact. Advanced proficiency in Figma, including components, variants, auto layout, prototyping, libraries, and design system workflows. Experience designing complex SaaS products for web and/or mobile. Experience using AI tools to create prototypes, accelerate design exploration, communicate product ideas, or improve design workflows. Comfort experimenting with AI-assisted, code-based, or code-adjacent prototyping tools to make product concepts tangible. Engineering experience is not required. Strong understanding of user-centered design, interaction design, visual design, usability testing, and iterative product development. Ability to move quickly without losing sight of quality, clarity, or user needs. Comfort working in ambiguous, fast-changing environments with competing priorities. Strong product judgment and the ability to balance user needs, business goals, and technical constraints. Excellent communication, facilitation, storytelling, and presentation skills. Ability to influence without authority and guide cross-functional teams toward alignment. A relationship-builder who earns trust, listens well, and brings people along. High energy, positivity, resilience, and a collaborative attitude. A builder mentality: you learn fast, make ideas tangible, and help teams keep moving. Nice to Have Experience in healthcare, behavioral health, wellness, education, EdTech, caregiving, or human services. Experience with B2B SaaS products. Experience working in startup, scale-up, or fast-moving product environments. Experience contributing to or maintaining design systems. What Success Looks Like In this role, success means you are helping teams make better product decisions and ship better user experiences. You bring clarity to ambiguous problems, create high-quality design work, communicate your thinking effectively, and build strong partnerships across functions. In your first several months, you will ramp into the RethinkFirst product ecosystem, build relationships across business lines, and begin leading feature design work that improves usability, consistency, and product value. You’ll also be expected to actively use AI-assisted tools to create effective prototypes that help teams explore options, validate ideas, and align around product direction faster. Over time, you’ll help raise the quality of our product experience across teams while contributing to shared patterns, smarter workflows, stronger AI-assisted prototyping practices, and a more effective design culture. Why JoinRethinkFirst This is an opportunity to design products that support meaningful outcomes across care, education, wellness, and human services. You’ll work on complex problems that affect real people, collaborate with teams across multiple product lines, and help shape experiences used by professionals, families, caregivers, educators, and organizations. We’re looking for someone who wants to build, learn, collaborate, and make a visible impact. If you’re excited by meaningful work, complex product challenges, modern design tools, and the opportunity to use AI to prototype faster, communicate better, and help teams move from uncertainty to clarity, we’d love to meet you. #J-18808-Ljbffr