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Administrative Professional

The Palmer Group

Our clients are seeking a highly professional Administrative Professional to support leadership operations and deliver exceptional visitor experiences. This role serves as a key point of contact for executives, employees, and external visitors while managing complex administrative workflows and coordinating tours and events. The ideal candidate is detail-oriented, service-driven, and thrives in a fast-paced, customer-focused environment. This position requires discretion, strong organizational skills, and the ability to manage multiple priorities independently.


Work Model:

  • On-Site
What You Will Do:
  • Perform a full range of confidential and complex administrative duties in support of managers or functional leaders
  • Facilitate workflow through leadership offices by prioritizing and routing requests, correspondence, and assignments
  • Manage calendars, schedule meetings, coordinate travel, and arrange meeting logistics and amenities
  • Prepare reports, correspondence, presentations, and documents for leadership review and signature
  • Gather, analyze, and summarize sensitive or confidential data from multiple sources
  • Maintain databases, systems, records, and files with a high degree of accuracy
  • Research, resolve, and respond to internal and external inquiries; escalate issues as appropriate
  • Organize and track projects, correspondence, and follow-up items on behalf of leadership
  • Welcome visitors, provide orientation, and ensure safety and PPE compliance
  • Deliver high-quality visitor experiences focused on professionalism, safety, and customer satisfaction
  • Address visitor inquiries and resolve issues promptly
  • Train and support tour guides and assist with the continuous improvement of tour processes
  • Provide call-center style customer service support as needed
What You Will Need to Be Successful:
  • Associate's or bachelor's degree in business, hospitality, communications, or related field, or equivalent experience
  • 1-3+ years of experience in administrative support, customer service, or visitor services
  • Exceptional organizational skills and attention to detail
  • Ability to manage multiple priorities and work independently
  • Strong written, verbal, and interpersonal communication skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Experience with event coordination, visitor services, or hospitality environments
  • Experience in a manufacturing or corporate environment
  • Familiarity with reporting tools or dashboards (Power BI a plus)
Benefits Overview:
  • 401k
  • Major health insurances
  • Employee Stock Ownership Plan ( ESOP )
  • Click here for a complete list of benefits

Interested and qualified candidates can contact Joye Moore at (319) 449-15200 or email View email address on click.appcast.io.
Vacancy posted 1 day ago
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