Administrative Professional
The Palmer Group
Our clients are seeking a highly professional Administrative Professional to support leadership operations and deliver exceptional visitor experiences. This role serves as a key point of contact for executives, employees, and external visitors while managing complex administrative workflows and coordinating tours and events. The ideal candidate is detail-oriented, service-driven, and thrives in a fast-paced, customer-focused environment. This position requires discretion, strong organizational skills, and the ability to manage multiple priorities independently.
Work Model:
- On-Site
- Perform a full range of confidential and complex administrative duties in support of managers or functional leaders
- Facilitate workflow through leadership offices by prioritizing and routing requests, correspondence, and assignments
- Manage calendars, schedule meetings, coordinate travel, and arrange meeting logistics and amenities
- Prepare reports, correspondence, presentations, and documents for leadership review and signature
- Gather, analyze, and summarize sensitive or confidential data from multiple sources
- Maintain databases, systems, records, and files with a high degree of accuracy
- Research, resolve, and respond to internal and external inquiries; escalate issues as appropriate
- Organize and track projects, correspondence, and follow-up items on behalf of leadership
- Welcome visitors, provide orientation, and ensure safety and PPE compliance
- Deliver high-quality visitor experiences focused on professionalism, safety, and customer satisfaction
- Address visitor inquiries and resolve issues promptly
- Train and support tour guides and assist with the continuous improvement of tour processes
- Provide call-center style customer service support as needed
- Associate's or bachelor's degree in business, hospitality, communications, or related field, or equivalent experience
- 1-3+ years of experience in administrative support, customer service, or visitor services
- Exceptional organizational skills and attention to detail
- Ability to manage multiple priorities and work independently
- Strong written, verbal, and interpersonal communication skills
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Experience with event coordination, visitor services, or hospitality environments
- Experience in a manufacturing or corporate environment
- Familiarity with reporting tools or dashboards (Power BI a plus)
- 401k
- Major health insurances
- Employee Stock Ownership Plan ( ESOP )
- Click here for a complete list of benefits
Interested and qualified candidates can contact Joye Moore at (319) 449-15200 or email View email address on click.appcast.io.
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