Senior Product Analyst

Job Description and Duties

Under general direction of the Information Technology Services Division (ITSD) Web & Mobile Services (WMS) Manager (Information Technology Manager I), the Senior Product Analyst serves as a lead for the California State Lottery’s (Lottery) public website and related digital technology initiatives. The incumbent is responsible for strategic planning, governance, administration, and continuous improvement of the website to ensure that technology solutions effectively support business operations, digital service delivery, accessibility, security, and organizational objectives. The incumbent collaborates with business partners and technical teams to define business and technical requirements, manage product roadmaps, oversee product performance, and support the successful planning and delivery of technology initiatives. Additionally, the Senior Product Analyst leads the evaluation of current and emerging technology solutions, conducts market research, develops business and technical requirements, supports technology procurements and vendor engagements, and recommends technology solutions that align with Lottery’s strategic goals and enterprise architecture. The duties for this position are focused in the Business Technology Management and IT Project Management domains; however, work may be assigned in other domains as needed.

This position requires a current Information Technology Specialist II exam. If you need to take the exam or if your score has expired, click  here to gain list eligibility.

This position is headquartered in Sacramento and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California.

When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery?  

People are drawn to the Lottery because we:

• Are an energetic, creative, and talented team

• Value diversity and inclusion in the workplace 

• Empower team members to bring their knowledge, expertise, and innovation

• Recognize individual and team contributions

• Support the importance of work-life balance

• Invest in the professional development of our team members

• Are dedicated to preserving our environment by lowering our carbon footprint

May consider a Training & Development assignment.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement.  The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements."  

It is highly recommended that you apply online using your CalCareers account. It is not necessary to return the contact letter if you applied electronically. Please ensure to monitor your email and/or CalCareers account for communication associated with your application submission.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours for Personal Leave hours each month. For more details, please click  here to visit the California Department of Human Resources (CalHR) website.

This assignment may be extended and has the potential to become permanent .

The Lottery is less than 30 minutes from all that Downtown Sacramento has to offer. Amenities include an onsite restaurant, free gym, close to the light rail station, electric car charging stations, and free parking!! Apply today to join a dynamic organization that is not only passionate about its mission, but also its people!!

You will find additional information about the job in the .

Working Conditions

The Senior Product Analyst will work in a fast-paced environment, with competing priorities, and critical deliverables.

a. Schedule: This position supports the Lottery during normal business hours from 8:00 a.m. to 5:00 p.m. unless otherwise approved by the unit manager. Weekends, long and/or irregular hours, after-hours work, and holiday work may be required

b. Travel: Statewide overnight travel may be required.

c. Other: This position may be required to carry a Lottery-issued cell phone. This position may be required to be reachable outside of normal business hours.

Special Requirements

• The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense.
• The position requires a Background Investigation be cleared prior to being hired.
• If you are basing your eligibility on education, (), provide your transcripts and/or diploma. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial ; official transcripts will be required upon appointment . Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent written and verbal communication skills, experience facilitating meetings, briefings and presentations to all levels of the organization as well as strong interpersonal and customer service skills with the ability to adjust to changing priorities and quickly respond to urgent matters.
• Ability to perform critical analysis of complex business problems and presenting findings to key stakeholders and technical staff.
• Experience managing, supporting, or serving as the technical lead for an enterprise Content Management System (CMS). 
• Excellent interpersonal and customer service skills with the ability to adjust to changing priorities and quickly respond to urgent matters.
• Experience working with non-technical end-users to develop, preview, and publish content on an external public website supported by a CMS platform.
• Strong knowledge of Systems Development Life Cycle (SDLC), best practices for system analysis, design, development, implementation and support.
• Experience conducting market research to evaluate business needs and requirements to support strategic planning and technology decisions and investments.
• Project management experience with the ability to coordinate with various technical teams and oversee multiple competing priorities and assignments.
• Ability to multi-task, prioritize and work independently or as a member of a team with minimal supervision.
• Experience planning, documenting, and coordinating CMS implementations, upgrades, migrations, or modernization initiatives.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications

A Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications for this position. The SOQ serves as a document of the candidate's ability to present information clearly and concisely in writing and should be typed, no more than (choose page length) (2) pages in length, and in 10-point font or above. Resumes and Cover Letters do not take the place of the SOQ. The SOQ should specifically address each of the questions in the order they are presented. Applicants who fail to submit the SOQ or who do not follow the instructions of the SOQ will not be considered.

1. Describe your experience managing or supporting an enterprise Content Management System (CMS) or other digital platform. Include your role in product management, governance, business requirements, prioritizing enhancements, stakeholder collaborations, and ensuring the solution met business needs.

2. Describe your experience with coordinating vendor demonstrations, evaluating enterprise technology solutions, and gathering business and functional requirements for a high priority project.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see Statement of Qualifications instructions below.