Account Executive, Ticket Sales (St. Louis Battlehawks)

Job Description

Job Description

Position: Account Executive, Ticket Sales & Service (St. Louis Battlehawks)

Reports To: Director, Team Ticket Sales & Service

Location: Hybrid in the St. Louis, MO. area. 

ABOUT THE UFL:

The United Football League (UFL) is the premier professional spring football league, powered by the visionary leadership and investment of Mike Repole and Impact Capital, RedBird Capital Partners, FOX, Dany Garcia, Dwayne Johnson, and ESPN. Built on innovation, accessibility, and competitive excellence, the UFL delivers a dynamic professional football experience for players, fans, and partners alike. The league currently features eight teams and is focused on building the next era of spring football, with expansion planned for 2028 and beyond.

ABOUT THE ROLE

Join the Team Behind the Game. Do you thrive on building relationships, creating unforgettable fan experiences, and being part of the energy that only professional football can deliver? If you're driven by competition, motivated by results, and passionate about connecting people to the game they love, this is your opportunity to make an impact.

As an Account Executive, Ticket Sales & Service, you'll play a vital role in growing our fan base, driving ticket revenue, and delivering exceptional service that turns first-time attendees into lifelong supporters. You'll have the opportunity to engage directly with fans, contribute to the league's continued growth, and be part of a collaborative team dedicated to elevating the sport and its communities.

WHAT YOU WILL DO

• Sell UFL ticket packages for designated team.

• Maintain a regular quota of ticket sales results and desired activity levels.

• Generate sales through deposit holders, existing leads, as well as develop leads through personal prospecting, referrals, networking, social selling and effective research.

• Create and develop new business by regularly pitching prospective clients through virtual presentations, face to face meetings, phone prospecting, social selling and group presentations at events.

• Participate and lead activities at UFL team, and partner events to support ticket sales efforts and promotional initiatives with purpose of selling, networking, gathering leads and meeting new prospects.

• Regularly seek and attend community, chamber of commerce and other organizations.

• Effectively handle incoming sales calls from prospective clients for all ticket sales products.

• Effectively follow up with customers and prospective customers in order to build relationships to help drive business meet and exceed assigned sales goals for all ticket products.

• Maintain a high level of customer service with all ticket package holders.

• Effectively and enthusiastically execute game day activations to provide fans with access and experiences (ie. access to the field, support player autograph sessions, youth clinics, mini games, etc.).

• Regularly produce accurate updates on prospecting activity, sales performance, outside appointments and event recaps through the use of Salesforce CRM system.

• Point of contact for individual business to UFL team and league level management.

• Contribute positively to a competitive sales team culture and actively participate in sales team meetings and training sessions.

• Represent the UFL, the team and other partners professionally, with integrity, credibility and good judgment.

WHAT YOU WILL BRING

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent experience required.

• Minimum of 1 year outbound sales experience.

• Premium and/or ticket sales experience in the sports and entertainment industry preferred.

• Minor League or start-up sports and entertainment experience preferred.

• Experience with Microsoft Office and Google Suite products required.

• Experience with servicing customers is preferred.

• Experience with CRM systems preferred. 

• Experience with a ticketing system - Ticketmaster/Archtics. preferred.

Knowledge/Skills/Abilities

• Ability to achieve ticket sales results.

• Ability to maintain professional behavior and appearance.

• Ability to demonstrate uncompromised judgment and discretion to protect the confidentiality/privacy of others, as well as company documents and records.

• Strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills.

• Outstanding customer service and interpersonal communication skills.

• Solid judgment and interpersonal effectiveness.

• An interest and ability in serving others as one of the primary functions of their job.

• Be self-directed and able to work independently.

• Flexible and reliable team player, both within their department and within the company as a whole.

• Possess