Delivery Driver

Delivery Driver/WarehouseWe seek a reliable and hardworking Delivery Driver / Warehouse Worker to join our team. This role involves delivering products to customers in a timely, safe manner and assisting with warehouse operations, including loading, unloading, and inventory management. The ideal candidate is detail-oriented, customer-focused, and capable of handling physical tasks.Competencies:Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.Communication Skills —Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately.Problem-Solving Skills : The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.Adaptability —The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.Qualifications:Valid driver's license with a clean driving record.High school diploma or equivalent.Previous experience as a delivery driver and/or warehouse worker is preferred.Ability to operate delivery vehicles and warehouse equipment safely.Physical ability to lift heavy packages (up to 50 lbs.) and perform manual labor for extended periods.Strong organizational skills and attention to detail.Excellent communication skills and a customer service-oriented attitude.Ability to follow directions, work independently, and handle multiple tasks.Knowledge of safety regulations related to driving and warehouse operations.Forklift certification (a plus but not required).Physical Demands and Work Environment:Work is performed both indoors (warehouse) and outdoors (delivering goods).Ability to work in varying weather conditions, including heat, cold, and rain.Shift hours may vary, and occasional overtime may be required.The employee must be able to reach with hands and arms to type frequently throughout the day.Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.The incumbent may regularly be required to lift and carry up to fifteen pounds of documents such as reports, invoices, supplies, etc.Competitive Benefits Package Include:Medical InsuranceDental/Vision InsuranceLife InsuranceFlexible Spending Account OptionsSupplemental insurance401K with company matchProfit Sharing upon goal attainmentPaid Time OffPaid HolidaysOngoing training opportunitiesMust have reliable transportation, a Valid Driver's License, and pass pre-employment screening.Equal Opportunity EmployerKelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.