Behavioral Health Technician

Job Details Job Location: 27th Avenue - Phoenix, AZ 85017 Position Type: Full Time Education Level: High School Diploma/GED Travel Percentage: Up to 80% Job Shift: Day Shift Job Category: Behavioral Health/Social Work Terros Health is pleased to share an exciting and rewarding opportunity for a Behavioral Health Technician working in the Bridging the Gap ReEntry Program in Phoenix, AZ. Reporting to the BTG ReEntry and Aftercare Supervisor, the ideal individual is flexible, compassionate, and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking. This individual provides direct care services (personal assistance and independent living skills training) and supervision of the patient in the own home. You will need to be professional, friendly, a self-starter, organized, and compassionate. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion, and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. Location Location: 3864 N 27th Ave, Phoenix, AZ 85017 AND 222 E Javelina Ave, Mesa, AZ 85210 Full-time Schedule Flexible Scheduling 40 Hours Per Week Position Summary The Behavioral Health Technician (BHT) for Bridging the Gap – Re-Entry program provides direct care services: intakes, assessments, and coordinates linkages into necessary community services and connections to providers. The BHT coordinates member referrals, provides case management services as needed, completes tasks that require serving the members who are enrolled in the Bridging the Gap Re-Entry /TIP Justice program; liaises with other Program staff, Program Supervisor, Director and medical records staff. The BHT delivers health and wellness and recovery-oriented services to members. The BHT participates in vital program evaluation procedures and is responsible for accurate and professional record keeping in required database platforms. This position reports to the BTG Reentry Program Supervisor. Essential Duties Responsible for direct face to face community-based services to assist client’s re-entering into the community from jail and prison. Ensures linkage into community services and resources Offers in-reach into jail, prison, sober living housing and treatment programs for the purpose of engaging member into BTG Re-Entry / TIP services. Orients potential clients to the BTG Re-Entry/TIP program. Consistently meets Service Delivery expectations including $2150 weekly productivity, Compliance, and timely filing (notes completed by midnight same day). Provides transportation for members as appropriate and as medically necessary, and determined by the Re-Entry/ TIP team, in personal vehicle or in Terros Health provided vehicle, when available. Ensures ongoing collaboration, including the communication of appropriate clinical information with other involved parties as appropriate. Coordinates care with a member’s family, behavioral and general medical providers, community resources, and other involved supports. Assists members with connection to physical health services, including Primary Care services and medical appointment follow up. Provides excellent customer service to members, internal and external provider agencies, state entities, or other stakeholders (e.g. probation officers, justice liaisons, advocates, family members, residential staff, hospital staff and vocational rehabilitation, etc.) as needed. Offers direct care wellness management and recovery strategies using strength-based engagement and psycho-social/educational /rehabilitation services as needed. Benefits & Wellness We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally Multiple medical plan options, including a no-premium plan for employees and their families Multiple dental plan options, including orthodontic coverage Vision insurance Group life and disability insurance Pet insurance 401(k) plan with company match Interest-free medical line of credit Financial education, planning, and support resources Monetary company contribution toward eligible benefits Bilingual pay differential Generous Paid Time Off (PTO) – 3 weeks off in the first year Paid Sick Time 10 paid holidays annually Comprehensive wellness program featuring wellness challenges, activities, and prizes Employee Assistance Program (EAP) available to employees and their family members Trip Reduction Program Ongoing professional growth and career development opportunities, including: Scholarships Clinical supervision Continuing Education Units (CEUs) Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU) Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships Car rentals Flights, hotels, movie tickets, and more Qualifications High School Diploma or GED, as well as a combination of behavioral health education and work experience totaling a minimum of three (3) years; or an Associate’s degree in any field, plus two years of work experience in a behavioral health service delivery. Bachelor’s degree with 1 year experience or Master’s degree in related behavioral health field. Customer service skills, excellent oral and written communication skills. Ability to work independently, with flexibility, and within prescribed deadlines. Proficiency with computer-based systems including electronic health records, Microsoft Outlook, and other Microsoft Office products. Must have valid Arizona driver’s license, be 21 years of age with minimum 2 years driving experience, and meet requirements of Terros Health’s driving policy. Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role. Must pass a TB Test. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr