Customer Service Representative

Customer Care Specialist (Client Care Representative)Locations: DFW, TX | Prescott, AZ | Phoenix, AZ | Kingman, AZ | Las Vegas, NV Full-Time | Fast-Paced | Growth-FocusedJoin the Hufsey Home Services Family! We proudly serve homeowners across Texas, Arizona, and Nevada through One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing, and Buffalo Electric. We're looking for a Customer Care Specialist who thrives in a fast-paced, team-oriented environment. You'll be the first voice our clients hear — delivering first-rate service, scheduling appointments, and helping ensure smooth daily operations.What You'll DoDeliver excellent customer service on every callSchedule service and sales appointmentsOffer additional services and products to meet call center goalsMake outbound calls to fill the schedule and retain customersMaintain accurate customer recordsPartner with dispatch and technicians for timely serviceResolve customer concerns with professionalism and empathyWhat You Bring2+ years of customer service experience (call center preferred)Excellent communication and multitasking skillsProficiency with Microsoft Word and ExcelStrong organizational habits and attention to detailAbility to pass background check and drug screenHigh school diploma or GEDWhy You'll Love It HereSupportive, team-focused cultureOngoing training and career growth opportunitiesFast-paced environment with room to shineBe part of a company that truly values its peopleCareer Growth OpportunitiesEqual Employment OpportunityHufsey Home Services is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, making hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class. Compensation: $14.70 - $24.00 per hour