Customer Service Rep

divh2Job Opportunity At TrailersPlus/h2pTrailersPlus is the largest factory-owned trailer dealership in the United States with 80 plus stores and growing! Weve been in business for over 20 years and have served more than 400,000 satisfied customers. We also manufacture and sell Interstate trailers, which are the highest quality, most beloved cargo trailers in the world. Interstate trailers are built at one of our own plant locations in Idaho, Arizona, Arkansas, and Virginia with 90% of trailer weight sourced from the USA./ppWe are seeking bilingual individuals for our Nampa, ID contact center who are passionate about customer service and capable of communicating with and meeting the needs of our valued customers./ppThe schedule for this position is 10:00 AM to 7:00 PM, Monday thru Friday with 1 Saturday shift every 3 weeks. MUST BE BILINGUAL./ppWhat you will get to do:/pulliYou will get to be the first voice our customers hear when calling TrailersPlus/liliWork within a great team, communicating with customers through phone and text, assisting both Spanish and English speaking customers with setting appointments to visit our stores for trailers, parts or service/liliCarefully listen, verify, collect and enter information into our customer relationship system (CRM)/li/ulpWed love to introduce you to the team if you:/pulliDemonstrate exceptional customer service skills/liliAre friendly, professional, enthusiastic and you communicate in that way/liliAre capable of keyboarding/typing and utilizing a computer/liliEnjoy multitasking and show a strong attention to detail/liliContribute and work effectively in a close-knit and accountable team environment/liliHave a year or more of call center experience and/or experience working within a customer relationship system (preferred, not required)/liliAre fluent in Spanish and English/li/ulpWhy youll love working for TrailersPlus:/pulliCompetitive pay: $17/hr. base salary plus a commission structure/liliEmployer-paid medical and dental benefits/lili401(k) with company match/liliPaid holidays and paid time off (PTO)/liliPredictable and family-friendly schedule/liliIncredible growth opportunities/liliEmployee discounts on trailers, trailer parts and company apparel/li/ulpWe believe in developing our employees. We partner with them through training, coaching, and promotion to ensure their full potential and success. If you are hard-working, committed to following a proven process and interested in growth, this could be your chance!/ppTrailersPlus is an equal opportunity employer./p/div