Operations Coordinator

CSafe is seeking an Operations Coordinator to support and oversee outsourced operations across U.S.-based third-party logistics (3PL) partners and internal sites. This role is critical to ensuring smooth day-to-day execution of production, inventory, and distribution activities while maintaining high standards for quality, safety, and on-time delivery.

What You'll Do:

Operations Oversight

• Coordinate and monitor daily production, warehousing, and distribution activities across assigned 3PL partners and internal sites.
• Ensure compliance with CSafe SOPs, quality standards, service-level agreements, and safety requirements.
• Act as the primary operational point of contact for designated 3PLs and escalate issues as needed.

Production & Capacity Planning

• Communicate production priorities and monitor work orders to meet customer ship dates and inventory targets.
• Monitor available capacity and labor plans, including overtime or temporary staffing needs.
• Ensure accuracy and timeliness of production and quality reporting within systems.

Outbound Delivery Coordination

• Establish outbound delivery priorities and schedules in coordination with Logistics and Customer Service.
• Monitor adherence to delivery schedules, terms, and documentation accuracy.

Inventory Management

• Oversee cycle count processes, inventory reconciliations, and discrepancy resolution.
• Monitor inventory levels to align with forecasts, safety stock requirements, and commercial priorities.
• Coordinate disposition of obsolete, excess, or scrap inventory with 3PL partners.

Reporting & Performance Management

• Maintain daily production, logistics, and inventory tracking for assigned 3PLs.
• Prepare operational performance reports and quarterly 3PL evaluations.
• Proactively identify orders at risk and communicate status to internal stakeholders.

Financial & Contract Support

• Review and approve 3PL invoices for accuracy and compliance with contracted services.
• Monitor costs and support adherence to approved budgets.

Training, Safety & Compliance

• Coordinate SOP training for 3PL personnel supporting CSafe operations.
• Ensure compliance with health, safety, environmental, and incident-reporting requirements.
• Support preventive maintenance and cleaning of CSafe-owned equipment at 3PL sites.

Qualifications:

Required

• High school diploma or GED equivalent
• 3+ years of experience in logistics, manufacturing operations, supply chain, or 3PL coordination.
• Basic understanding of production planning, inventory control, and outbound logistics processes.
• Strong organizational, time management, and problem-solving skills.
• Effective written and verbal communication skills in English.

Preferred

• Bachelor's degree in Supply Chain, Logistics, Operations Management, or related field.
• Experience working directly with third-party logistics providers, contract manufacturers, or outsourced operations.
• Experience supporting distribution centers or light manufacturing/assembly environments.
• Proficiency with ERP systems and operational reporting (inventory, work orders, shipments).
• Familiarity with OTIF metrics, cycle counting, and continuous improvement methodologies.
• Experience reviewing logistics or 3PL invoices and resolving discrepancies.

Our Benefits Include:

• Paid Time OFF (PTO) starting at 25 days & Paid Holidays
• Medical, Dental and Vision Insurance
• 401k with Employer Match
• Group Life & Disability
• Health Spending Account Options
• Identity Protection
• Employee Assistance Program
• Travel Assistance Program
• Financial Wellness Program
• Tuition Reimbursement
• Parental Leave
• Referral Program
• Gym Membership Reimbursement

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.