Technology Product Lead - Construction & Development

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.
Why This Role Exists

We are building a Product organization to bring clear ownership, prioritization, and outcome accountability to critical technology platforms that power our business. Today, much of our platform and systems engineering work is executed through strong teams and capable technology, but without consistent end-to-end ownership of outcomes, clear value identification, or transparent measurement of impact. Important work gets delivered, but it's often difficult to answer fundamental questions: Why is this the right work right now? What outcomes are we driving? How do we know it's working? The Product Lead role exists to close that gap. This role is aligned to our Data Center Build and Operate value stream, with a focus on enabling the end-to-end lifecycle of data center delivery through technology, data, and integrated systems. The Product Lead will operate at the intersection of physical infrastructure and digital platforms, partnering with construction, engineering, and operations teams to translate complex build and commissioning workflows into scalable product capabilities. This includes supporting domains such as site development, construction lifecycle management, power and capacity planning, and commissioning readiness through well-defined systems, data models, and process automation. Experience working with infrastructure-adjacent platforms, integrating across systems, and driving clarity in highly complex, multi-system environments will be critical to success. This role establishes a single accountable owner for the "what and why" across defined product areas - while remaining close enough to execution to ensure clarity, momentum, and learning. This is a senior individual contributor role with meaningful decision authority and hands-on responsibility across both strategy and delivery.
How We Think About Product Ownership

We view product ownership as a continuous spectrum, not a fixed state: NOW: Capability-based ownership and platform stabilization NEXT: Value-aligned recomposition and shared accountability LATER: True end-to-end value streams with economic ownership Importantly: The work does not change. Only how we frame ownership, outcomes, and success evolves. Product Leads are expected to operate comfortably across this spectrum - protecting near-term execution while intentionally shaping longer-term outcome ownership.
What You'll Own

Product Leads are anchored to one or more capability-aligned product areas, such as:
Core Transaction Platforms
Commercial Enablement
Enterprise Data & Intelligence
Developer & Platform Enablement
Trust, risk, and compliance
Role Mandate

Defining what should be built and why
Making priority and scope tradeoffs within defined investment guardrails
Owning product outcomes, not just delivery
Ensuring clarity and continuity from strategy through execution
What You'll Do

Product Vision, Strategy & Outcomes

Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy. Translate business objectives into clear product outcomes, hypotheses, and success measures. Align platform capabilities to KPI oriented outcomes such as scalability, reliability, automation, efficiency, and risk reduction. Advocate for investments that measurably improve productivity and operational effectiveness. Balance short-term delivery needs with long-term strategic outcomes.
Hands-On Product Ownership & Execution

Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes. Write and refine epics, features, and user stories as needed — especially for complex, high-impact, or ambiguous work. Lead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of work. Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early. Validate usefulness and impact of delivered capabilities with internal users and stakeholders.
Leadership, Decision-Making & Collaboration

Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area. Foster collaboration, accountability, and continuous improvement across cross-functional teams. Empower teams with clarity of intent while allowing flexibility in how work is delivered. Make informed decisions under ambiguity, time pressure, or incomplete information. Actively remove obstacles to progress and value delivery.
Ceremonies, Cadence & Flow

Lead or actively participate in key product-focused ceremonies, including backlog refinement and product planning. Ensure shared understanding of priorities, intent, and success criteria across teams. Partner with delivery leaders to support agile ways of working without becoming process-bound. Adjust focus and level of involvement as products, teams, and maturity evolve.
Stakeholder Engagement & Communication

Act as the primary liaison between engineering, architecture, business partners, and leadership. Communicate priorities, progress, trade-offs, and outcomes clearly and consistently. Maintain transparency to build trust and alignment across teams and departments. Continuously gather feedback and pain points to inform roadmap and backlog decisions.
Metrics, Learning & Value Realization

Define and track KPIs tied to efficiency, performance, reliability, and business impact. Use data and analytics to inform prioritization and validate hypotheses. Monitor adoption and outcomes of delivered capabilities. Translate results and learning into roadmap and backlog adjustments.
Basic Qualifications:

8+ years of experience in product management, product leadership, or related roles
Demonstrated ability to own outcomes and value realization, not just delivery or backlog management
Proven experience making priority and scope tradeoffs in complex, multi-stakeholder environments
Experience operating in highly cross-functional domains, translating business and operational needs into product capabilities
Demonstrated ability to work across multiple interconnected systems and platforms, driving clarity in complex environments
Experience partnering closely with engineering, architecture, and operational stakeholders
Comfort operating in ambiguous, fast-evolving environments while maintaining forward progress
Strong analytical and problem-solving skills with a data-driven mindset
Excellent communication skills across technical and non-technical audiences
Strong communication skills across technical and non-technical audiences
Preferred Skills:

Experience working with or adjacent to platforms that support large-scale infrastructure delivery and operations is highly valuable, including: Construction & Project Lifecycle Management: eBuilder, Procore, Primavera P6, Oracle Aconex ERP & Financial Systems: Oracle Fusion, Workday Financials, capital project accounting systems Asset, Capacity & Infrastructure Management: ServiceNow, asset lifecycle platforms, capacity planning tools Data & Integration Platforms: Snowflake, enterprise data platforms, API/integration layers (e.g., MuleSoft) Operational & Monitoring Systems: telemetry platforms, infrastructure monitoring, or DCIM-adjacent solutions Experience in organizations transitioning from project-centric to product-centric models Familiarity with agile and lean product practices in enterprise environments
TOTAL REWARDS

medical, dental, vision, life, and disability insurance
401(k) retirement plan
flexible spending and HSA accounts
paid holidays
paid time off
paid volunteer days
employee assistance program
tuition assistance
parental leave
military leave assistance
QTS scholarship for dependents
wellness program, and other company benefits
Roth and Traditional 401(k) matching contributions with immediate vesting Every employee is bonus or commission eligible Generous PTO, Paid Volunteer Days Plus Floating Holidays Stock Purchase Plan (SPP) 11 paid Holidays Annually/Holiday compensation when worked Pet and Legal Insurance Q-Rest Sabbatical Program Q-Anniversary Service Award Program Parental Leave Military Benefits Package QTS Charitable Matching Gift Program QTS Scholarship for Employee Dependents QTS Crisis Fund Wellness Program Tuition Reimbursement Program QTS is an Equal Opportunity Employer.
Equal Opportunity Information

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The \"Know Your Rights\" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send

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