Server - New Restaurant Opening

Norms Restaurants

Position: Server - New Restaurant Opening

Reports to: Restaurant Management Team

Currently interviewing & hiring Servers for our upcoming Restaurant Opening. Front of House Training begins September 2024.

Summary of Position:

Provide friendly, outgoing, and attentive service to create an exceptional dining experience for all of our guests.

Job Duties and Responsibilities:

Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
Inform guests of specials and menu changes.
Make recommendations you genuinely feel your guests will enjoy.
Answer questions about our food, beverages and other restaurant functions and services.
Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen.
Deliver food and beverages from kitchen to guests in a timely matter.
Perform side work at the start and end of each shift as required by service station assignment.
Maintain clean service areas.
Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any request.
Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
Be ready and willing to assist fellow servers as situations arise.
Be ready and willing to assist bus person with clearing and resetting tables.
Thank guests for their visit and invite them to return.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications:

Be able to communicate and understand the predominant language(s) of our guests.
Must have a basic knowledge of dining room and service procedures and functions.
Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
Be able to work in a standing/walking position for long periods of time (up to 5 hours).
Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
Be able to work in a standing/walking position for long periods of time (up to 5 hours).
Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

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Vacancy posted 16 hours ago

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