Assistant Manager

Job Description

Job Description

We are seeking a motivated Assistant Manager to oversee the day-to-day operations of a fast-paced retail store. This role ensures all aspects of the store run smoothly, including customer service, inventory control, and sales. You will foster a positive and welcoming environment for customers while supporting and developing a productive team. Reporting to the Store Manager, this role is integral to achieving operational excellence and providing an exceptional shopping experience.

As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Compensation:

$17 per hour

Responsibilities:

• Keep the Store Manager informed about operational updates, team performance, and any store-related challenges
• Lead recruitment, hiring, and training efforts to build a skilled, diverse, and motivated team
• Address performance or conduct issues through appropriate disciplinary actions to uphold company standards
• Supervise and coordinate day-to-day store operations, including sales floor activities, merchandising, inventory control, and customer service
• Identify and respond to potential security concerns, including internal theft and shoplifting

Qualifications:

• Proven supervisory skills with the ability to motivate and hold team members accountable
• Strong verbal and written communication skills for effective interaction with staff, customers, and leadership
• Reliable transportation, valid driver’s license, and proof of insurance for travel to different job sites
• Strong customer service skills with the ability to resolve concerns and ensure satisfaction
• Experience fostering a positive and productive work environment

About Company

At Goodwill Industries - Indiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.