Mail Services Driver

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Mail Services Driver Job Title: Vehicle Driver I Agency: Health & Human Services Comm Department: Consolidated Mail Staff Posting Number: 17352 Closing Date: 06/10/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $2,820.00 - $3,484.91 Pay Frequency: MonthlySalary Group: TEXAS-A-12 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 50% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 1100 W 49TH ST (DHT) Other Locations: MOS Codes: 0313,0363,1169,1800,1812,1833,3531,3534,3536,11B,11C,15W,2T1X1,88M,AB,AN,BM,BOSN,CN,EO,MK,SN Brief Job Description: Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Primary function of the Vehicle Driver is to operate and maintain the motor vehicles on location, mail routes, transporting mail and cargo on short and long-distance trips. The driver will be responsible for the transport and delivery of mail, packages, warrants, and supplies to and from multiple State agencies and/or external vendors using vehicles including but not limited to cargo vans, cargo box trucks and/or sedans. Driving duties involve following a planned mail route with stops for mail pick-up and delivery, receiving, scanning, processing, and distributing all incoming and outgoing mail in accordance with HHS State Office Mail Service as well as United States Postal Services rules and regulations. The vehicle driver will also transport packages and/or letters from external vendors such as FedEx, UPS, etc. The driver prepares inbound First Class and accountable mail for remittance processing while also handling and transporting State issued warrants and deposits to and from State Comptroller’s office and Treasury offices. The Vehicle Driver prepares and maintains records and logs related to vehicle operations, including refueling and maintaining fuel receipts. The vehicle driver will also help cross train others on routes stops and deliveries, as well as with processing, sorting, and distributing mail along with other various mail services functions. This position helps support the Health and Human Services Commission (HHSC), Department of State Health Services (DSHS), and Department of Family Protective Services (DFPS) agencies. Works under general supervision with moderate latitude for the use of initiative and independent judgment. Essential Job Functions (EJFs): EJF 1: The Vehicle Driver will operate HHS state-issued motor vehicles, such as vans and trucks to transport buckets, tubs, and carts of mail, packages, warrants, and other supplies to and from different State agencies as well as external vendor locations. Ensures that vehicle cargo/mail cart capacity is not exceeded, driver will use safety restraints, and ensures cargo/mail carts are distributed to reduce maximum axle loading. Complies with state and local traffic laws as evidenced by no citations. 45% EJF 2: Works with handheld scanning device to capture signatures for chain-of-command is followed on all accountable mail and packages. Will use handheld scanner to scan each accountable mail piece or mail package received. Then the handheld scanner will be used to scan each accountable mail piece or mail package upon delivery of said item. Data entry into the scanner on scanned items will be completed making notes with the scanner on who the letter and/or package was delivered to, including entering names and mail codes. Prepares and maintains records, files, and/or logs related to vehicle operations. 15% EJF 3: Performs mail duties including organizing mail pieces and sorting pieces into either mail slots, or buckets/bins, trays or carts for delivery to stakeholders. Prepares inbound First Class and accountable mail for remittance processing while also handling and transporting State issued warrants and deposits to and from State Comptroller’s office and Treasury offices. 15% EJF 4: Responsible for the safe loading and unloading of mail carts, tubs, and buckets. Operates vehicle power lift gates, manual forklifts (if required), and dollies. 10% EJF 5: Clerical duties involve receiving, scanning processing, and distributing all incoming and outgoing mail in accordance with HHS State Office Mail Service as well as United States Postal Services rules and regulations. Organizes, sorts, and distributes mail including processing large volumes of inbound and outbound First-Class and Overnight Express items. Learning, maintaining, and filing in accordance with general mail practices and procedures. 10% EJF 6: Customer Service responsibilities include providing friendly, knowledgeable, and professional customer service to all customers, including exchanging and/or verifying information, answering inquiries, and addressing transportation routes, timelines for deliveries and pick-ups, or mail related issues. 5% Knowledge, Skills and Abilities (KSAs): Knowledge and understanding of traffic safety regulations is required. Skill to maneuver large trucks into tight areas safely is needed. Ability to communicate with others in a cooperative and positive manner. Ability to work in a physically challenging environment. Ability to tolerate cold and hot weather conditions. Ability to obey State and Federal traffic laws and follow safe practices. Ability to move, lift, and carry various items up to 100 pounds using dollies, buckets, bins, trays, and/or carts. Ability to tell time and work on a schedule. Ability to drive large type vehicles such as cargo vans and/or trucks. Registrations, Licensure Requirements or Certifications: Requires a valid class C Texas driver’s license. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy. Initial Screening Criteria: High School Diploma or GED equivalent required. Six (6) months of prior work experience operating a motor vehicle is preferred. Experience in developing and maintaining logs and reports is preferred. Additional Information: Position works on-site, full-time in a mail distribution center environment. Position is not eligible for telework. When completing your application, be sure to address every required field. Incomplete applications will not be accepted for consideration. You may choose to upload a resume to your applicant profile, but resumes are not accepted in place of applications.Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.