Dental treatment Coordinator

Job Description

Job Description

Join Our Dynamic Team at North End Dental as a Patient/Treatment Coordinator!Are you passionate about delivering exceptional patient care and creating life-changing smile transformations? North End Dental in Colorado Springs, CO, is looking for a friendly, professional, and driven Patient/Treatment Coordinator to join our dedicated team!At North End Dental, we pride ourselves on providing first-class dentistry-from general and preventative care to complex full-arch implant rehabilitations-in a warm, welcoming, and patient-focused atmosphere. If you thrive in a fast-paced environment and love helping patients regain their confidence, health, and smiles, we want to hear from you!What We're Looking For:Treatment Coordination Experience: Proven experience presenting and managing complex dental treatment plans, particularly in dental implants, full-mouth restorations, bone grafts, crowns, bridges, and clear aligners.Financial Solutions Expertise: Proficiency in presenting financial options, assisting patients with third-party financing (such as CareCredit), and navigating insurance benefits to make care accessible.Master Communicator: Outstanding interpersonal and verbal communication skills to clearly and compassionately explain treatment steps, answer clinical questions, and address patient concerns.Organization & Efficiency: Excellent organizational skills to manage complex multi-step scheduling and coordinate seamless patient handoffs with our clinical team.Patient-Centric Approach: A warm, empathetic, and professional demeanor that helps ease dental anxiety and ensures every patient feels valued.Key Responsibilities:Present and explain detailed treatment plans for comprehensive general and high-value surgical procedures (e.g., dental implants, full-arch restorations).Guide patients through payment plans, financing options, and scheduling to finalize treatment agreements.Coordinate scheduling for multi-phase dental procedures to optimize office flow and doctor productivity.Maintain clear communication between the front office, clinical staff, and doctors to support smooth daily operations.Provide exceptional customer service from initial consultation through post-treatment follow- up.Qualifications:Experience: 1+ years of experience as a Dental Treatment Coordinator or senior front-office team member in a dental practice.Knowledge: Strong understanding of dental terminology, surgical procedures (implants/bone grafts), and dental insurance/financing.Software: Experience with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).Skills: Strong organizational ability, attention to detail, and top-tier communication skills.Schedule & Location:Location: 1705 N Weber St, Colorado Springs, CO 80907Hours:Monday, Tuesday, Thursday: 8:00 AM - 5:00 PMWednesday, Friday: 7:00 AM - 2:00 PMWeekends Closed!Ready to Make an Impact?If you are ready to build a rewarding career with a high-performing dental team that values compassionate patient care, apply today! Submit your resume and a brief cover letter explaining why you would be a great fit for North End Dental.