Call Center Supervisor
Brighton Health Plan Solutions
Brighton Health Plan Solutions, LLC, in Chapel Hill, NC, seeks an experienced Customer Service Supervisor to manage high-volume service operations for members and providers. The role directly supervises daily activities of call center reps to ensure customer satisfaction and KPI achievement. The ideal candidate will have healthcare knowledge, familiarity with CPT/ICD codes, HIPAA, and multi-channel support; will mentor team leaders, review metrics, and drive staffing and training initiatives to #J-18808-Ljbffr
Vacancy posted 2 days ago
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