Director of Admissions

We are seeking an experienced Director of Admissions to lead and optimize admissions operations for a growing inpatient behavioral health treatment organization. The ideal candidate is a strong leader with extensive admissions experience, insurance knowledge, and a passion for helping individuals access quality behavioral health treatment.

Key Responsibilities

• Oversee daily admissions operations, ensuring efficiency, productivity, and exceptional client service.
• Develop, implement, and refine standard operating procedures (SOPs) to improve admissions processes.
• Recruit, hire, train, schedule, and manage admissions team members.
• Monitor admissions KPIs, conversion rates, call performance, and reporting metrics.
• Provide ongoing coaching, training, and performance management to drive team success.
• Collaborate with clinical, operations, and business development teams to streamline admissions.
• Ensure accurate insurance verification, benefits coordination, and admissions documentation.

Qualifications

• Prior admissions leadership experience in behavioral health treatment required.
• Strong understanding of insurance verification, commercial insurance, and admissions processes.
• Experience developing SOPs, implementing process improvements, and managing team performance.
• Proven ability to recruit, train, motivate, and lead high-performing admissions teams.
• Strong analytical, organizational, reporting, and communication skills.
• Experience with inpatient mental health and/or substance use disorder treatment preferred.

Why Join Us?

This is an excellent opportunity for a results-driven admissions leader to make a meaningful impact within a growing behavioral health organization. We are looking for someone who can build strong teams, improve processes, and drive admissions performance while maintaining a compassionate, patient-first approach.

Interested candidates are encouraged to apply or reach out directly to learn more!