Onsite in Anaheim: Customer Service Ops & Insights Leader
Gentle Monster
Gentle Monster in Anaheim, CA is seeking a customer service professional with hands-on phone, email, and live chat experience and strong analytical skills to support our U.S. and Canada business. You will work with the senior customer service team and E-Commerce leadership to assist customers, monitor the external agency, and use service data to inform training and improvements. This role develops connected experiences across e-commerce, retail, RX, and PS, building SOPs, templates, and #J-18808-Ljbffr Gentle Monster
Vacancy posted 10 hours ago
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