Service Manager

Are you a dynamic Service Leader with a passion for automotive excellence? This is an exciting opportunity to lead a state‑of‑the‑art aftersales operation in the Middle East . You will be a hands‑on leader who isn’t afraid to lead from the front, working closely with your team to deliver outstanding results. Your attention to detail will be critical in managing manufacturer KPIs, while your coaching ability will drive continuous improvement across the department. While achieving budget targets is important, the primary focus is delivering an exceptional customer experience alongside strong KPI performance. The Role Lead and develop a high-performing aftersales team within a modern facility Drive performance against manufacturer KPIs and internal targets Maintain a strong focus on customer satisfaction and service excellence Implement continuous improvement initiatives across processes and people Take a hands‑on approach to leadership, supporting the team on the ground Candidate Profile Proven experience in Aftersales or Service Management within a premium automotive dealership Strong understanding of manufacturer KPIs and performance management A detail‑oriented approach with excellent organisational skills Demonstrated leadership and coaching ability to develop high-performing teams Excellent communication skills, both written and verbal Experience with premium automotive brands is highly desirable What’s on Offer Competitive, tax‑free expatriate salary and benefits Opportunity to work in a modern, high‑performing environment #J-18808-Ljbffr