Staff Backend Engineer

Giga Staff Engineer OpportunityGiga has recently raised a $61M Series A and has several paying customers, including DoorDash. We're building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.It's an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company.Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!The RoleWe're looking for a staff engineer to help shape the technical direction of our backend systems. You'll lead complex projects, make architectural decisions that affect the whole platform, and raise the bar for engineering quality across the team.This is a role for someone who wants to build, not just advise. You'll write code, own systems, and ship, but you'll also be expected to think beyond your immediate work to identify what the team should be building next and how we should build it.What You'll Work OnSystem architecture: Designing how our agent infrastructure should evolve as we scale, making tradeoffs between speed, reliability, and complexityHard technical problems: Owning the most ambiguous, highest-stakes projects where getting it wrong would hurt the businessTechnical strategy: Identifying gaps in our systems before they become problems and building the case for addressing themEngineering quality: Setting standards for code review, system design, and operational excellence through your own workAt the staff level, you'll work across team boundaries and be responsible for outcomes beyond your individual output. You'll mentor other engineers and help them grow, but through collaboration on real work rather than formal management.Tech StackBackend: Python (Django/FastAPI), TypeScript (Node.js)Infrastructure: AWS, Modal, Kubernetes, PostgresFrontend: TypeScript, Next.js (you'll interact with this when needed)You Might Be a Fit If YouHave 7+ years of backend engineering experience, with a track record of leading complex projectsHave opinions about how systems should be built, and can articulate the tradeoffs behind those opinionsCan take a vague problem and turn it into a clear technical approach without much guidanceWrite excellent code and hold others to a high standard without being a bottleneckAre energized by hard problems and comfortable with uncertaintyWant to be hands-on at a company where staff engineers ship code, not just review itHave built systems that scaled and understand what breaks at each order of magnitudePerks & BenefitsCompetitive base + bonus + equityCatered lunch dailyDinner stipend$500/month wellness & commuter benefit (gym, fitness classes, mental health)401(k) planMedical, dental, and vision coverageGiga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.