The North Face: Assistant Store Manager - Clarksburg Premium Outlets

Assistant Store Manager As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates, ensuring a consistent best‑in‑class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. Responsibilities How You Will Make a Difference Coach and develop staff to exceed individual and store productivity goals. Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience. Supervise floor coverage and activities, including opening and closing the store as scheduled. In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Foster an environment of development and accountability. Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports. Assist Store Manager in the selection and hiring of qualified candidates. Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensure merchandise on the selling floor is replenished appropriately. Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives. Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand. Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. What You Bring Required 3 or more years of store leadership experience in a fast‑paced, highly engaging retail environment Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Effective communication skills, including both written and verbal Proven ability to meet and exceed sales results Proven ability to meet business goals by driving results through store team Excellent decision‑making ability in a fast‑paced environment Detail orientated and excellent organization skills Proficient computer skills including word processing, spreadsheets, and software programs Proven ability in leading the delivery of a high level of customer service in a retail environment Preferred Experience leading and developing a team of 20 or more associates Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales Associate Degree (AA) or equivalent from two‑year college or technical school Physical Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.) Standing required for entire work shift Bend, lift, open and move product up to 50 pounds as needed Use ladders for visual merchandising, light adjustments, and window banner placement Free to Be, Inclusion & Diversity As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. What’s in It For You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. Hiring Range $24.65 - $30.70 USD per hour Incentive Potential This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Benefits at VF Corporation General overview of benefit programs is available at our benefits portal; detailed information will be provided during the hiring process. Compensation Details Our hiring ranges are built from market pay data. The minimum starting rate is listed above. We comply with all local, state, and federal laws regarding compensation. EEO Statement At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at View email address on click.appcast.io. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr The North Face