Senior Associate - Communications Program Lead

Location Designation: Hybrid – 3 days per week As a Fortune 100 company, you will be part of an inclusive team guided by our belief to always be there for each other, providing support and flexibility to grow and reach new heights while making an impact in the lives of others. What You’ll Do You will serve as an integral member of the AI&D Operations team and lead efforts that support Education and Engagement, shaping the strategy and execution of learning and engagement efforts that foster enterprise-wide connection, innovation, and knowledge-sharing. Program Design and Execution Partner with the Education and Engagement Manager to plan and deliver a portfolio of programs that support continuous learning, collaboration, and awareness across AI&D and the enterprise. Design and execute high-impact in‑person and virtual events, including hackathons, speaker series, showcases, workshops, and community meet‑ups. Manage end‑to‑end event logistics, including scheduling, communications, tech setup, material creation, and post‑event engagement. Communication and Content Development Create compelling written and visual communications – including presentations, intranet posts, short‑form videos and digital signage – to promote initiatives and drive participation. Translate complex and technical information into engaging, accessible content tailored to diverse internal audiences. Community and Stakeholder Engagement Identify and cultivate opportunities to grow communities of practice and strengthen engagement across technical and non‑technical teams. Act as a liaison between teams to surface needs and align education and engagement efforts with strategic goals. Measurement and Continuous Improvement Develop and track metrics to assess program impact and employee engagement. Use feedback and insights to continuously iterate and improve offerings. Bring fresh ideas and a culture of experimentation to every initiative. Required Skills Experience: 6 years of experience in program coordination, employee engagement, event planning, or change management and program development. Experience delivering educational or culture‑building programming and building strong relationships in a technology‑driven organization is a strong plus. Project Management Skills: Demonstrated ability to manage multiple initiatives simultaneously with attention to detail and high‑quality execution. Change Management Skills: Demonstrated resilience and tenacity to keep community energized and reinforce engagement to realize business benefits. Communication: Excellent written and verbal communication skills, with an ability to tailor messaging to technical and non‑technical audiences. Collaboration: Strong interpersonal skills and a collaborative mindset. Comfortable working with cross‑functional teams and in matrixed environments. Initiative: A proactive, self‑starter with a hands‑on, roll‑up‑your‑sleeves attitude. Creativity: Ability to design innovative and engaging learning experiences. Adaptability: Comfortable navigating ambiguity and evolving priorities in a fast‑paced setting. Technical Knowledge: Strong proficiency with collaboration and content tools. Education: Bachelor’s degree. Preferred Skills Design, content creation, or digital storytelling experience. High interest or background in AI, data, or technology fields. Experience working within a large, complex enterprise. Experience using metrics to drive iteration and improvement. Bachelor’s degree required, advanced degree a plus. Pay Transparency Salary Range: $95,000-$162,500 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. #J-18808-Ljbffr New York Life Insurance Co