Box Office Attendant | Part-Time | Cross Insurance Center

Box Office Attendant

The Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Cross Insurance Center and Bangor State Fair.

This role will pay an hourly rate of $15.50.

Benefits for Part-Time Roles: 401(k) Savings Plan and 401(k) Matching.

This position will remain open until December 31, 2026.

Responsibilities

• Know and understand the operations of the Paciolan ticketing system
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand seating charts and configurations of the venue
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back the proper number of tickets and correct change
• Communicate and satisfy patrons with world-class customer service
• Operate phone and address patrons' requests for information
• Reconcile all monies received from ticket sales
• Maintain confidentiality
• Additional duties may be assigned

Qualifications

• Ability to multitask in a fast?paced environment
• Familiarity with Windows-based computers
• Possess excellent customer service skills
• Experience working with the public and cash handling
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays in addition to traditional business hours
• Must be comfortable working in an environment with loud noise
• Strong communication skills
• Proven ability to work well with all levels of management
• Strong analytical and problem?solving skills