MuleSoft Success Architect

Description Salesforce is committed to a diverse and inclusive workplace. As a MuleSoft Success Architect, you will drive successful outcomes for strategic customers by applying your technical expertise in integration and API best practices. Responsibilities Become a MuleSoft subject-matter expert for the Success Architect organization, including related enterprise architecture concepts, governance and cross-cloud solutions. Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft. Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to MuleSoft customers. Build strong relationships with internal and external business partners, contributing to broader goals and growth. Impact Of The Role As a MuleSoft Success Architect, you will influence the technical architecture, performance optimization, and solution design strategies for Signature Success customers, driving success and business outcomes with MuleSoft’s analytics capabilities. Your work will contribute to customer satisfaction and Salesforce’s leadership in the industry. Collaboration And Teamwork Collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. Foster strong relationships to contribute to team goals. Basic Requirements A broad perspective on API and integration patterns, use cases, technologies, and trends. Significant experience as a MuleSoft practitioner with hands-on experience in large-scale integration deployments. Recognition as a MuleSoft expert with broad technologist capabilities and deep understanding of the Anypoint Platform (capabilities, limitations, design, and roadmap). Expert knowledge in performance, scaling, DevOps and containerization, including working knowledge of Kubernetes. Ability to evaluate architecture and infrastructure to uncover technical needs and recommend improvements across lines of business using the MuleSoft platform and supporting applications. Demonstrated ability to analyze, design, and optimize business processes using technology and integration, guiding optimization and migration for customers. Ability to serve as a Trusted Advisor, engaging with Enterprise Architects, CTOs/CIOs, and Business Stakeholders with best practices for security, performance, development process, and application governance. Ability to advise and mentor diverse teams using influence and adaptive communication. Comfortable multitasking across parallel work streams and prioritizing multiple roles. Willingness to learn quickly, discuss different approaches, and engage in new technologies. Excellent written, presentation and overall communication skills. Proactive and self-starting attitude with the ability to manage tasks independently. Preferred Requirements Familiarity with micro-services, cloud architecture and considerations for on-prem vs hybrid vs cloud platforms. Experience supporting/troubleshooting scaling and performance issues related to integration across distributed systems. Thought leadership through publications or public speaking. Experience leading enterprise-wide initiatives and understanding organizational change challenges. Experience in customer-facing, sales-aligned roles such as professional services consultant/architect, solutions architect, or customer success role is a plus. Join our dynamic team and contribute to an inclusive and diverse work environment. At Salesforce, we value diverse perspectives and are committed to equal opportunities for all applicants. If you are passionate about data analytics, technical leadership, driving customer success, and collaboration, apply for the MuleSoft Success Architect position and help shape the future of our Success Architect offering for MuleSoft. #J-18808-Ljbffr SalesForce-ad