Night Shift Supervisor

Supervisor PositionThe Supervisor manages daily operations in the Back of House (BOH) or Front of House (FOH) to ensure efficient, high-quality service for guests. They lead the entire shift, overseeing staff, addressing issues, and maintaining standards of safety, cleanliness, and guest satisfaction.Key Responsibilities:Shift Leadership: Oversee the entire shift, ensuring smooth and efficient operations across all areas.Problem Resolution: Proactively address issues, preventing operational bottlenecks and maintaining consistent service flow.Team Accountability: Enforce company policies and operational standards, holding team members accountable for their responsibilities, and communicating operational expectations.Safety Oversight: Maintain a food-safe and team member-safe environment by ensuring all safety protocols are followed.Daily Goal Setting: Communicate clear, actionable goals to team members for both shift-wide and individual performance.Cleanliness Management: Ensure the workspace is always kept to the highest standard of cleanliness.Problem Ownership: Take responsibility for any issues that could impact the shift or subsequent shifts, resolving them promptly.Coaching and Development: Provide on-the-spot coaching to Assistant Supervisors and Team Members to foster their growth.Assistant Supervisor Leadership: Mentor and guide Assistant Supervisors, helping them develop leadership skills and effectively manage their areas.Expectations:Problem Solver: Quickly identify and address operational challenges to keep operations running smoothly.Team Leader: Lead by example, motivating and holding your team accountable to meet company standards.Safety Focus: Uphold food and team member safety guidelines at all times.Clear Communication: Provide direction and feedback to the team in real-time.Ownership and Initiative: Take full responsibility for the shift's success, stepping in to resolve issues as they arise.Leadership Development: Actively develop the leadership potential of Assistant Supervisors, Trainers, and Team Members.Flexibility: Able and willing to complete any tasks assigned by Directors and/or Operator.Qualifications:Chick-fil-A experience is requiredProven ability to solve problems in a fast-paced environmentStrong knowledge of food safety and health guidelinesDemonstrated experience in leading and motivating peers or teamsStrong sense of accountability and ownership of dutiesCompletion of Supervisor trainingFull-time Supervisors must be available to lead 5 shifts (5am-4pm or 12pm-11pm) per week, including SaturdaysPart-time Supervisors must be available to lead 3 shifts (5am-4pm or 12pm-11pm) per week, including SaturdaysDemonstrate a strong understanding and embodiment of our culture of CAREWillingness to grow, accept accountability, and handle feedbackMeet all Assistant Supervisor qualifications and responsibilities.Our Benefits Include:A fun work environment where you can positively influence othersFlexible scheduling (and closed on Sundays)Learning first-hand from an experienced Operator and Restaurant LeadersIntentional growth and development to help you reach your professional goalsScholarship opportunities (must apply and be approved annually; 75% of applicant employees are approved; Scholarships range from $1,000 up to $25,000)Free meals during shiftsFree college tuition through our partnership with University of the CumberlandsCompetitive payThis Chick-fil-A® Restaurant is operated by an independent franchised business owner who makes all their own employment decisions and are responsible for their own content and policies.