Customer Service Logistics Specialist
PeopleShare Inc
Customer Service Logistics Specialist
Location: DeKalb, IL Schedule: Monday–Friday, 8am–5pm Pay: $23–$26/hr | Temp-to-Hire | Weekly Pay
About the Company
A well-established manufacturing and distribution company in DeKalb specializing in high-quality plastic components for industrial and commercial clients. The facility is clean, organized, and focused on accuracy, safety, and exceptional customer service.
What You'll Do
- Provide order status and shipping updates to customers via phone and email
- Confirm inventory availability and lot readiness before processing orders
- Enter, review, and maintain customer purchase orders in the ERP system
- Prepare and review BOLs, packing lists, labels, and other shipping documents
- Maintain the shipping calendar and update ETAs for all open orders
- Track inbound and outbound shipments to prevent delays
- Use QuickBooks daily for order processing, invoicing, and customer account updates
- Communicate with suppliers, warehouse teams, and internal departments to resolve issues quickly
- Create production orders, manage material transfers, and support inventory accuracy
- Participate in daily/weekly team meetings to review open orders
- Provide administrative and backup support to the purchasing team
Requirements
- Bilingual English/Spanish preferred, but not required
- 1–3 years of office administrative experience
- Customer service experience (phone + email)
- QuickBooks experience required
- Strong Excel and Microsoft Office skills
- Experience with purchase orders, order tracking, and shipping paperwork (BOLs, packing lists)
- Strong communication and follow-up skills
- High attention to detail and accuracy
- Ability to prioritize multiple tasks in a fast-paced environment
Why You'll Love It Here
Temp-to-Hire opportunity with long-term career potential
Weekly Pay
Stable Monday–Friday schedule
Supportive team environment
Growth opportunities within the company
Why PeopleShare
You'll receive: Clear communication and real support from start to finish
Access to long-term, temp-to-hire opportunities with reputable companies
Weekly pay, benefits, and a team that advocates for your success
A recruiter who listens and helps you find the right fit
Apply now! Submit your resume!
At PeopleShare, your success is our priority — we're here to help you build a stable, rewarding career.
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