Sales Executive - Chinese Bilingual

Essential Job Functions


• Meet the monthly and annual sales quota as designated by the manager.


• Develop and maintain relationship with potential and existing clients in the designated areas/regions; visit customers to provide support, share information, and sell the Company's products.


• Identify and explore potential new clients through various methods, including networking, referrals and cold calls.


• Conduct market research, develop and implement sales strategies for the assigned region.


• Coordinate with the accounting department to assure the collection of payment in a timely manner.


• Collect past due payments from customers.


• Maintain high levels of customer satisfaction by providing excellent service and building rapport; troubleshoot product-related issues and handle complaints; resolve them in a timely manner and escalate to the management as needed.


• Collaborate with purchasing department, warehouse, and other involved parties to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.


• Coordinate urgent deliveries with the customer to accommodate their needs.


• Travel to other locations to meet with clients as needed.


• Educate customers on how the products or services can benefit them.


• Input and update orders within the Company database in a timely manner.


• Maintain and safely operate the Company vehicle as per the Company Vehicle Policy.


• Participate in the weekly sales meetings.


• Attend semiannual inventory count on designated day, possibly on a weekend.


• Attend Company events and functions outside of normal working hours.


• Perform other duties as assigned.


• Obligation to answer to all management as requested.


Physical Requirements


• Able to drive for extended periods of time.


• Able to sit in a car for extend periods of time.


• Able to travel within or outside of Atlanta as needed.


• Able to talk, hear, walk, stand, smell, taste, reach, bend, kneel, and lift and/or move up to 25 pounds frequently and 50 pounds occasionally.


• Able to use the phone for extended periods of time.


• Working Conditions


o Noise Level: Normal to loud


o Location: Indoor in the office and at least 50% of the time in the field visiting customers, restaurants, wholesalers, distributors, etc.

Other Requirements


• Business level English and Chinese bilingual ability is required.


• Business level Japanese is preferred.


• Maintain a valid driver license and a clean driving record.


• Able to stay overnight out of town for client visits, as required.


• Maintain a positive attitude.


• Able to work independently and as a team.


• Able to adapt to frequent changes in assignments and workload.


• High school diploma required; Associate degree and above strongly preferred.


• Minimum of 2 years of experience in preferably in Japanese food industry.


• Experience in Japanese restaurant business is a plus.

Knowledge and Skills


• Strong organizational skills and attention to detail.


• Possess basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.


• Strong customer service, problem-solving, communication and interpersonal skills.


• Basic Microsoft Office proficiency.


• Knowledge of ERP systems, Microsoft Business Central is highly preferred.


• Knowledge of Japanese foods and liquors strongly preferred.

Application Form