OPERATIONS MANAGER (EVS) - Charlotte, NC

Salary: $53,000-$54,000 Other Forms of Compensation: Eligible for Annual Bonus Pay Grade: 10 Company Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members; core services include Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Job Summary As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. Essential Duties and Responsibilities Establish and annually review standards and work procedures for all staff. Plan work and staffing schedules and areas of work to ensure adequate services are rendered. Assist in the hiring process; interview, hire and train new associates. Orient, develop, and supervise all supervisory/housekeeping staff. Conduct regular inspections and make recommendations to the facility. Conduct monthly reporting of goals, accomplishments, and future plans. Provide staff education and continuous training. Communicate with staff, administration, and other departments. Coordinate outside services (pest control, window cleaning, medical and solid waste, document destruction, and recycling program). Qualifications 4 years of support services, military, housekeeping, and/or facilities maintenance experience. At least 1 year of supervisory experience in a support‑service related field with high customer/client contact. Ability to communicate effectively in written and oral format. Ability to multi‑task and establish priorities. Ability to maintain organization in a changing and stressful environment. Exhibit initiative, responsibility, flexibility, and leadership. Possess thorough knowledge of contract administration and office procedures. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Benefits Medical Dental Vision Life Insurance / AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, see Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The company reserves the right to modify or change the essential functions as needed. We consider all qualified applicants, including those with a criminal history, in a manner consistent with applicable laws. Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis. Crothall maintains a drug‑free workplace. Req ID: 1529744 #J-18808-Ljbffr Crothall Healthcare