Service Agreement Assistant

Charlotte, NC | $25/hour | Contract | Full-Time

We are seeking an organized and dependable Administrative Service Coordinator to support a busy service team in Charlotte. This is a great opportunity for someone with strong administrative, customer service, and data entry skills who enjoys working in a fast-paced environment.

What You’ll Do

• Provide administrative support for service agreements and customer accounts.
• Enter and update customer, account, and work order information.
• Prepare service proposals, inspection reports, invoices, and other documents.
• Maintain electronic files, spreadsheets, reports, and customer records.
• Distribute inspection reports and invoices to customers.
• Answer and route incoming calls.
• Communicate with customers, service technicians, and internal teams.
• Assist with general office and administrative tasks as needed.

What We’re Looking For

• 3–5 years of administrative, clerical, customer service, or related experience.
• Strong data entry, computer, and organizational skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Experience with service management, accounting, ERP, or similar systems is a plus.
• HVAC or mechanical service industry experience is preferred but not required.

Equal Opportunity Employer: Employment decisions are based on qualifications, experience, skills, and business needs.