Zone Lead - FT
At Home Group Inc.
Job Summary The Zone Lead (ZL) reports to the Zone Manager and supports merchandising in designated zones. The ZL maintains an active selling culture by ensuring that all visual aspects are set and upheld to documented company standards designed to drive sales. This includes expertise in visual standards, merchandising techniques, fixturing, and implementation of all in‑store marketing elements such as signs, vignettes, endcaps, tables, and first‑look/flash finds that reinforce seasons, holidays, and in‑store promotions within their designated areas. The ZL influences store team members to be knowledgeable about visual merchandising and visual standards while always demonstrating a culture of ethical conduct, safety, and compliance. The role requires enthusiasm for vigorous lifting, carrying, moving around a warehouse‑format store, and stocking. Key Roles and Responsibilities The ZL supports all aspects of the visual merchandising processes for the store by planning, in conjunction with the Zone Manager, and leading the transitions, reinventions, product assortment changes, and resets while maintaining visual integrity, a neat and organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZL supports task management by planning and executing the daily and weekly workload and assigned tasks as delegated by the Zone Manager to deliver on visual merchandising, department and store sales goals, guest engagement, etc., and ensures all tasks are completed efficiently and timely. The ZL participates in all freight processes for incoming freight and/or transitions. The ZL processes freight sorts, stocks product in designated areas, including down stocking and end‑cap maintenance while keeping a neat, clean, organized zone. The ZL supports the store team in customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store operates effectively and profitably. The ZL participates in regular meetings and huddles with team members on these subjects. The ZL serves as a role model and coach in all visual merchandising areas and provides continuous learning opportunities to all. The ZL leverages daily interactions to communicate and teach or train on visual priorities and the creation of visual moments that support the customer experience. The ZL reviews the store’s financial and business data from the store scorecard, including sales and expenses, and acts within assigned zones to improve metrics. The ZL ensures the maintenance of a neat, clean, organized zone, ensuring the store is always up to date with current signing and sets. All other duties assigned based on business needs. Open availability. Qualifications and Competencies At least 18 years old. High School Diploma or equivalent. Background check will be completed. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule, including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. and team lift 100 lbs., and to move merchandise around a warehouse‑format store routinely. Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms. Ability to stand or walk for prolonged periods of time. Ability to bend, climb, and reach at times. Work effectively independently and within a team. Strong attention to detail regarding standards, processes, and marketing. Reliable and trustworthy role model for ethical and honest behavior. Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives with timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a smart, scrappy, safe, and fun work environment. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. #J-18808-Ljbffr At Home Group Inc.
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