Restaurant Team Member (PT)
Pizza Venture of San Antonio
Summary Perform assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances. Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
- Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift, and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy, and fun.
- Accurately use the PROFIT System, process cash, check, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.
- Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
- Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).
- Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
- Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can do" attitude.
- Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
- Cash management skills
- Must be 16 years of age or older to perform the following duties at Papa John's: pizza loading, oven tending, pizza cutting, dough docking, dishwashing
- Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
- At time of hire, the expectation is that this team member will work fewer than 30 hours per week in a peak time, part-time, and occasional capacity
- Have a reasonable degree of schedule flexibility
- If cross-trained as a delivery driver, must have a driver's license valid under the laws of the state(s) where the team member works, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle
- Bilingual in certain markets
- Non-exempt, hourly position
- Provide additional documentation as required by individual states
Vacancy posted 3 days ago
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