Patient Service Representative | Glastonbury

Patient Service Representative

Make a local impact in the Greater Connecticut area. Jefferson Radiology is a proud affiliate of Radiology Partners (RP), one of the leading radiology practices in the US; at Jefferson Radiology, you'll work with some of the healthcare industry's most innovative minds on high-impact projects designed to move the practice of radiology forward.

At Jefferson Radiology, we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), Jefferson Radiology combines a strong local presence across Connecticut with the support and resources of a leading national radiology organizationdelivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.

Established in 1963, Jefferson Radiology is proud to be the largest radiology practice group in Connecticut. With ten imaging centers in central Connecticut and affiliations with multiple regional hospitals, Jefferson Radiology offers a breadth of services and a level of diagnostic and therapeutic radiology expertise unparalleled in the region. Kindness is the language we speak, not only to our patients but also to our colleagues and teammates.

Together, RP and Jefferson Radiology we are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join Jefferson Radiology, you'll be backed by Radiology Partners (RP)a nationally recognized organization that prioritizes clinical excellence and a people-first culture.

Why Join Us:

• Competitive compensation and comprehensive total rewards
• Opportunities for professional development
• True work-life balance in an outpatient setting: flexible scheduling with several shift options
• A fun, team-first culture at Jefferson Radiology collaborative, supportive, and grounded in safety and trust
• Community presence: 10 imaging centers and 6 hospital affiliations
• Leading the pack in the development of AI tools and technology resources

Radiology Partners has been Certified Great Place to Work for five consecutive years, reflecting the experiences of team members across our practices nationwide.

Position Summary:

• Responsible for timely and effective scheduling of patients for multiple offices and modalities
• Demonstrate an understanding of modalities offered at site location and hours of operations
• Modalities include Mammography, Bone Density, Fluoroscopy, Ultrasound, MRI, CT, and Nuclear Medicine
• Direct patient and referring physician contact and accountable for always representing the practice in a pleasant and professional manner

Desired Professional Skills and Experience:

• Experience with scheduling and/or medical billing application preferred
• Excellent dictation, communication skills, and telephone manner
• Good understanding of ICD coding preferred
• Knowledge of medical insurance preferred

Compensation & Total Rewards

The hourly range for this position is $18.00-$24.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location, etc. Final compensation is determined based on education, experience, certifications, and geographic factors.

In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)
• (All benefits subject to eligibility requirements.)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email View email address on click.appcast.io to notify our team.