Administrative Assistant

Smith Debnam

At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such a value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important assets. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions.

Smith Debnam has been providing legal services to businesses and individuals in the Carolinas for more than 50 years. We provide employees with an enriching, professional work environment that rewards employee excellence, fosters teamwork, and supports professional development. Our employees also enjoy competitive salaries, quality benefit programs and flexible work hours.

Position Summary:

This Administrative Assistant works with a team responsible for providing administrative and compliance support to our Creditors' Rights Recovery Department.

Essential Duties and Responsibilities:

• Locate, review, and verify consumer information through internal and external sources.
• Evaluate information from vendor leads and other approved sources to locate executable asset information.
• Enter consumer data into debt collection software to update case files.
• Review and distribute department mail, email, and voicemails appropriately.
• Review judgment enforcement and electronically file documents using courthouse applications.
• Assist with the receipt of execution paperwork and prepare packages of documents.
• Audit files for appropriate call and letter codes.
• Update SOPs related to post-judgment processes.
• Additional projects as needed for the functionality of the Collections Department and as directed by leadership.

Knowledge, Skills, and Abilities:

• High school diploma or equivalent required.
• Minimum 1-year experience in an administrative support role.
• Basic understanding of the collections process.
• Basic understanding of the litigation process, preferred, especially judgment enforcement.
• Ability to work in a team environment and process a large volume of work efficiently and accurately.
• Professional oral and written communication skills.