Vehicle Rental Representative
UD DOWLAH LLC
Job Description
Job Description
About the Role:
Avis Budget brand is looking for an enthusiastic and customer-focused Vehicle Rental Representative to join our team in Fort Wayne, IN! In this role, you'll be the face of our business, helping customers find the perfect vehicle for their needs while delivering an outstanding rental experience from start to finish.
Responsibilities:
- Greet and assist customers with vehicle rental reservations, pickups, and returns
- Process rental agreements, payments, and required documentation accurately
- Inspect vehicles for damage and ensure fleet readiness before and after rentals
- Upsell additional services, insurance options, and vehicle upgrades to customers
- Resolve customer inquiries, concerns, and complaints in a professional manner
- Maintain accurate records of vehicle inventory, availability, and transactions
- Coordinate with team members to ensure efficient lot operations and vehicle turnaround
Requirements:
- High school diploma or equivalent required
- Valid driver's license with a clean driving record
- Previous customer service, sales, or rental industry experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency for processing transactions and managing reservations
- Reliable, punctual, and detail-oriented with a positive attitude
About Us:
Avis Budget is a trusted vehicle rental provider serving the Fort Wayne, IN community with reliable transportation solutions. We pride ourselves on delivering exceptional customer experiences and maintaining a quality fleet to meet every customer's needs. Our team enjoys a supportive work environment where every employee plays a vital role in our continued success.
Vacancy posted 12 days ago
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